Part-time E-Sport Attendant

Key Responsibilities

• Greet and assist customers with a friendly and approachable attitude
• Provide information about the facility, upcoming events, and available services
• Address customer inquiries and resolve issues promptly
• Set up and maintain gaming stations and equipment
• Conduct routine checks to troubleshoot and resolve technical issues
• Aid customers with technical support and troubleshooting during gaming sessions
• Support the organization and execution of e-sports events, tournaments, and competitions
• Collaborate with team members to ensure smooth operation of all events and activities
• Maintain cleanliness and organization of gaming areas and equipment
• Monitor and report equipment malfunctions or maintenance needs
• Organize and tidy up gaming areas
• Promote and sell concession items, snacks, and beverages
• Handle transactions and provide customer service in the concession area
• Absorb and verify residency for discounts and event participation

Skills And Qualifications

• Ability to troubleshoot common technical issues
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including evenings and weekends
• Previous experience in event support or customer service is a plus
• Ability to work well in a team environment and handle multiple tasks efficiently

Requirements

• Must be at least 17 years of age
• Passionate about E-sports and knowledgeable about the gaming industry
• Excellent customer service and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic technical knowledge of gaming equipment and software
• Strong problem-solving skills and proactive approach