Part Time District Consumer Banker I (Brookville)

Essential Functions/Responsibilities

• Perform necessary functions necessary to open accounts, perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Daily activities that align with The First Financial Bank Experience (FFB Experience).
• Partner with appropriate internal constituencies to bring appropriate level of expertise to the client.
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
• Model the way for peers and coworkers aligned with First Financial's Mission and Values.
• The CB is responsible for adherence to all compliance and regulatory procedures.

Client Experience

• Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
• Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
• Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
• Stay informed and up to date on all bank products, processes and procedures and especially those that are most complex.

Physical Requirements

• Occasionally lifts and carries up to 20 lbs.
• Frequently lifts and carries up to 10 lbs.
• Frequently sits, stands, walks and drives.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.

Benefits

Incentive Eligibility: All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

Equal Opportunity

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.

About the Role

The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

Qualifications

• 2-3 years client service experience in a retail environment.
• 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• A high school diploma or general education degree (GED) is required.
• An associate’s degree and/or equivalent work experience in sales is preferred.
• Possesses strong sales skills.

Skills

• Ability to serve a wide variety of client needs according to bank policy and procedures.
• Ability to work independently and make decisions.
• Ability to travel between banking centers as needed.

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.