Part Time Deposit Operations Representative

Essential Functions

• Provide support for Online Banking, including password resets, access maintenance, and troubleshooting.
• Aid customers and internal staff with Remote Deposit Capture (RDC), mobile deposit, and debit/ATM card inquiries.
• Process research requests, such as copies of checks and statements for customers, branches, and subpoenas.
• Handle adjustments for encoding errors and resolve account discrepancies.
• Review and reconcile ACH reports, including ACH Mismatch Reports and ACH Balance Sheet proof.
• Download, track, and monitor ACH files from the business banking platform.
• Maintain required documentation for IRA files.
• Monitor failed enrollment, new user, inactive user, and account maintenance reports.
• Review Checking and Savings new and changed account reports, including active, inactive, and promotional products.
• Review maintenance reports.
• Review RDC administrative and user activity reports.
• Review Business Banking transfers within Access Manager.
• Review Online Bill Pay exception reports, including high-dollar transactions.
• Set up customers on Retail Online Banking platform, and assist with Business Banking customers.
• Monitor Zelle activity reports.
• Reset internal user access to core and ancillary banking systems as required.
• Answer telephone inquiries and customer issues, including but not limited to: Internet Banking – reset online banking customers, ATM – status card lost, and download ATM reports, Remote Deposit, Mobile Banking.
• Perform duties according to established Bank policy and procedures.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent required, some college desired.
• 2-4 years related Deposit operations experience required.
• Must be available to work Saturdays 9AM to 1PM.
• Strong organizational and time management abilities.
• Ability to reconcile reports and identify discrepancies.
• Team-oriented with the ability to work independently.
• Working knowledge of retail banking and Reg D desired.
• Understanding of banking regulations related to deposits and electronic payments.
• Knowledge of IRA documents and procedures desired.
• Experience with Wire Transfer function desired.
• Computer literate, including knowledge of Microsoft Office, Excel, Word, and internet search.
• Must be detail oriented with excellent follow up skills.
• Maintain a high degree of confidentiality.
• Excellent oral and written communication skills.
• Ability to effectively interact with all levels of management.
• Ability to work independently.

Pay

Salary Range: $18.50 - $24.50 (hourly)

Contact Information

Magyar Bank is an Equal Employment Opportunity/Affirmative Action Employer

M/F/D/V