Part-Time Daytime Customer Service

Responsibilities

• Greet all customers with a smile when entering and exiting the store
• Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
• Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
• Treat merchandise with care, and bag purchases carefully and efficiently
• Promote the Scheels Visa card and clearly explain all benefits
• End each transaction by saying “thank you” to every customer
• Operate the register system, follow all cash handling policies, and be knowledgeable in store products and policies as they pertain to customer service
• Resolve problems that involve several variables in standardized processes
• Perform basic math, calculate discounts, make change, and accurately balance the cash drawer
• Maintain an awareness of in-store events and promotions
• Complete Customer Service projects and delegate to other cashiers when needed
• Assist in the training of new Customer Service Associates and Cashiers
• Assist with all other duties as assigned

Requirements

• The ideal candidate will have a high school diploma or general education degree (GED) and 1+ years of cashiering experience or training, or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Benefits

• Full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision.
• Affordable accident and hospital indemnity insurance
• An Employee Assistance Program
• Time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.