Part-Time Customer Service Representative III
Job Summary
The Customer Service Representative III will provide excellent customer service to members and participants. Assist with facility, event and program activities including set‑up, assignment of duties, supervision and take‑down. Ensure a safe environment for participants. Responsible for opening and closing the facility. Follow all City of Conroe and Center policies and procedures.
Responsibilities
- Provide excellent customer service to members and participants.
- Assist with facility, event, and program activities, including set‑up, assignment of duties, supervision, and take‑down.
- Ensure a safe environment for participants.
- Open and close the facility.
- Follow all City of Conroe and Center policies and procedures.
Qualifications
- Experienced in staff supervision.
- Experience in delivery of recreation programs and/or services to the public.
- Cash handling experience.
- Excellent communication skills.
- Minimum age of 18 years.
- High school diploma or equivalent.
- Minimum of one year of experience in a leadership role.
- Ability to obtain relevant certifications.
Physical Demands
The work is medium and requires the ability to exert up to 40 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects. Additional required physical abilities include crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity, and walking.
Benefits
- Employee assistance program.
- Free membership at the City’s pool and recreation center facilities for all employees.
Pay
Starting salary for this position is $13.65 hourly.
Additional Requirements
- Must pass a background check and pre‑employment substance‑abuse screening.
- A motor vehicle record check and job‑related doctor’s physical exam may be required.
- Safety‑sensitive positions are subject to random drug and alcohol testing after hire.
- The City of Conroe is an Equal Opportunity Employer.