Part Time Customer Service Rep

Schedule: Part time, 20–24 hrs per week (must be flexible).

About the role

Responsible for assisting all customers with order entries and inquiries regarding the company. Ensures customer satisfaction by solving problems and accommodating needs. Communicates professionally with customers, vendors, and co-workers to answer questions accurately and promptly. Functions as a team member within the department and performs any assigned duties to best serve the company.

Responsibilities

• Input customer orders and credits in person.
• Enter order and invoicing information accurately and in a timely manner.
• Assist customers with orders and resolve problems.
• Contact vendors to request samples for customers.
• Provide professional assistance to the public, customers, vendors, and co-workers.
• Perform administrative tasks such as checking faxes and mail daily, writing sample requests, and handling special orders.
• Attend training and customer service meetings.
• Perform other related duties as assigned.

Requirements

• High school diploma/GED or equivalent.
• 6+ months of customer service, call center, or related experience.
• Basic computer knowledge.
• Stable work history demonstrating reliability and dependability.
• Ability to work a part-time flexible schedule (20–24 hrs per week).

Benefits

• Day 1 health and wellness benefits.
• Employee Stock Purchase Plan.
• 401K employer matching.
• Education assistance.
• Paid time off.
• Growth opportunities in essential work supporting America’s food distribution system.
• Safe and inclusive working environment with a culture of rewards, recognition, and respect.

Pay

$17.00 per hour.