Part Time Customer Service Manager

Location: Cub Foods Woodbury • Part Time • Union

About the role

Join a dedicated team that enjoys their job, arrives promptly for shifts, and works collaboratively. This position offers opportunities for career advancement, a rewarding work environment with diverse coworkers, and a flexible schedule to gain lifelong customer service skills.

Responsibilities

• Make lasting connections with customers
• Ring up customer purchases accurately, efficiently, and promptly
• Problem-solve customer questions and concerns
• Sell money orders, money grams, and lottery tickets
• Assist the Head Customer Service Manager with timely breaks and employee start/leave times
• Help maintain a clean and safe store environment
• Collaborate with the team on all tasks necessary for department success

Requirements

• Friendly and outgoing with a focus on promoting customer service for the entire team
• Experience working on a front end is preferred
• Knowledge of coupons, returns, security procedures, and etiquette
• Motivated to grow your career and continue learning

Physical Requirements

• Frequent (15% of shift or at least 10 repetitions):
  • Lifting/carrying up to 50 lbs.
  • Pushing/pulling up to 20 force pounds
  • Reaching, standing, turning
  • Operating scanners, registers, check approval machines, and coupon machines
  • Judgment/decision making, social skills, verbal interaction, memorization, reading, writing, and math
• Occasional (less than 15% of shift or fewer than 10 repetitions):
  • Lifting/carrying over 50 lbs.
  • Squatting, stooping/bending, walking
  • Operating a calculator

Pay

Progressive scale up to $19.00 per hour, depending on experience.

Schedule

Sunday – Saturday, varied hours.

Benefits

• Store discount
• Employee Assistance Programs
• Flexible schedule