Part- Time Case Manager Assistant (Wellness)

Job Responsibilities

• Assists case managers with medication assistance applications, gathering required documentation and ensuring timely submission.
• Contact clients to obtain necessary information and verify their eligibility for insurance assistance programs.
• Maintain accurate records to monitor clients’ insurance status and facilitate continuity of care.
• Communicate regularly with clients, insurance providers, state-funded programs, and community partners to ensure access to services.
• Scan and organize documents, enter data into the electronic medical record, and document client information in the statewide Ryan White reporting system.

Minimum Qualifications

• A high school diploma/GED
• Two (2) years of experience in a clerical, administrative, or customer service role

Preferred Qualifications

• Prior experience in a healthcare, public health, or social services setting, particularly in a clerical or administrative support role, or case management experience.
• Familiarity with electronic medical records systems.
• Basic knowledge of insurance or assistance programs and proficiency in Microsoft Office.
• Experience working with HIV position clients.