Part-Time Case Manager Assistant

Job Responsibilities

• Assists case managers with medication assistance applications, including gathering required documentation and ensuring timely submission.
• Contact clients to obtain necessary information, verify eligibility for insurance assistance programs, and maintain accurate records to monitor clients’ insurance status.
• Regularly communicate with clients, insurance providers, state-funded programs, and community partners to facilitate continuity of care and access to services.
• Scan and organize documents, enter data into the electronic medical record, and accurately document client information in the statewide Ryan White reporting system.

Minimum Qualifications

• A high school diploma/GED and two (2) years of experience in a clerical, administrative, or customer service role.

Preferred Qualifications

• Prior experience in a healthcare, public health, or social services setting, particularly in a clerical or administrative support role, or case management experience.
• Familiarity with electronic medical records systems.
• Basic knowledge of insurance or assistance programs.
• Proficiency in Microsoft Office.
• Experience working with HIV position clients.

Additional Information

• The Southeast Health District (SEHD) is committed to fostering a culture of health and well-being among its employees.
• To support this commitment, SEHD encourages staff to incorporate regular wellness activities and make lifestyle choices that promote overall health.
• Employees may utilize up to 30 minutes per workday for wellness activities, which can be taken as two 15-minute breaks or one 30-minute break.