Part-Time Campus Services Coordinator

Position Summary

The Chicago School is seeking two Part-Time Campus Services Coordinators to help create a welcoming, responsive, and solutions-oriented campus experience. This role serves as a key point of contact for students, faculty, staff, and guests during evening and weekend hours, ensuring campus services remain accessible, professional, and community focused.

PRINCIPAL DUTIES

• Daily Welcome Desk Support
• Provide solutions-oriented service to students, faculty, staff and visitors; respond promptly to requests and escalate issues appropriately.
• Serve as a visible and professional presence in public-facing areas, ensuring shared spaces remain organized, welcoming, and operationally ready.
• Monitor and respond to the campus operations inbox and general service inquiries, ensuring timely communication and follow-through.
• Document campus conditions, service trends, and recurring concerns to support operational awareness and continuous improvement.
• Perform opening and closing procedures, verifying space readiness, restocking supplies, and logging relevant operational updates.
• Maintain accurate visitor information and coordinate communication between campus hosts and security.
• Answer incoming phone calls and route inquiries to the appropriate individuals or departments in a timely and professional manner.

Team and Campus Support

• Work with the Operations Manager to support scheduling and information management related to facilities usage and campus events.
• Provide on-site support for academic residencies, meetings, and special events including room reservations, room configurations, and classroom set-ups.
• Conduct pre-event and post-event room checks to ensure readiness and compliance with campus standards.
• Crosstrain in operational workflows to maintain service continuity during peak periods, staffing gaps, or high-volume campus activity.
• Auxiliary support for onboarding and training of student workers.
• Aid in executing campus emergency procedures as trained and assist with evacuations, safety drills, and maintenance of emergency supplies.

Basic Qualifications

• High school diploma or GED.
• 1+ years of customer service or administrative experience.
• Strong interpersonal and communication skills.
• Strong organizational and documentation skills.
• Ability to manage multiple operational priorities simultaneously.
• Proficiency with Microsoft Office.
• Availability to work evenings and weekends.
• Ability to lift, push, and pull approximately 50 pounds.

Preferred Qualifications

• Associate or bachelor's degree.
• Experience in higher education, hospitality, or reception.
• Experience working in a fast-paced, service-oriented environment.

Compensation & Benefits

This opportunity is budgeted at $20,000 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. https://www.thechicagoschool.edu/career-opportunities/

The Chicago School is an Equal Opportunity Employer. Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.