Part - Time Café Ambassador - West Town Mall

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate like EEO, legal, etc. Also remove application instructions (like after you apply, assessment, etc). Also remove duplicated lines. Include a section only when posting has real specific content for it. So we need to parse the posting. Let's extract sections: - About the role: The initial paragraph "The Role Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One’s mission to change banking for good..." This is description. Could be "About the role". We'll put that as

  About the role

  with

  content. - Responsibilities: The "What You’ll Actually Do" bullet list. We'll make

  Responsibilities

  with
  • each bullet. - Why Join Us? maybe "Benefits"? Actually "Why Join Us?" is more about culture and mission; could be "About the team" but we have limited headings. Could treat as "Benefits"? But there is separate "The Perks" section listing benefits. So "Why Join Us?" could be about culture and mission; maybe we can put under "About the role" or separate "Why Join Us?" but not in allowed headings list. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these. - "Why Join Us?" could be part of "About the role" or maybe "Benefits"? But it's more about mission and environment. Could be placed under "About the role" as additional prose. - "The Perks" is clearly benefits. So

    Benefits

    with list. - Pay: The posting includes salary range for Knoxville,TN: $47,840 - $55,016. Also note that salaries for part-time prorated. So we have pay info. So

    Pay

    with

    containing that. - Schedule: There's mention of flexible schedule, nights, weekends, holidays, etc. Under "Essential Functions (Included, But Not Limited To)" includes "Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change." Also "Support surrounding Cafés as needed within a 50 mile radius..." etc. So schedule info present. So

    Schedule

    with

    or

    . - Requirements: Basic Qualifications: High School Diploma, GED, or Equivalent Certification; At least 1 year of Retail, Sales, or Customer Service experience. - Preferred Qualifications: Associate’s degree; 2+ years of banking experience; 2+ years of Retail or Customer-facing experience; Proficient in G-Suite; Strong written and oral communication skills. We could separate Requirements (basic) and Qualifications (preferred). Or combine. The allowed headings include Requirements and Qualifications. So we can put basic under Requirements, preferred under Qualifications. - Skills: Could be extracted from preferred qualifications like Proficient in G-Suite, Strong written and oral communication skills. Also maybe "Advocate & Problem-Solve", "Act as a Culture Carrier", etc. But we can put skills under Skills heading. We need to ensure we don't create sections with filler like "commensurate with experience". We have actual content. We must remove boilerplate: EEO, legal, accommodation, etc. Also remove "After you apply" etc. Also remove "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits..." that's duplicate of benefits; but we already have benefits list; we can keep that prose maybe but it's somewhat generic. Might be okay but we should avoid duplication. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines like the benefits paragraph that repeats the perks list. We'll keep the list of perks. We also need to preserve all substantive information. So we need to include the details about role, responsibilities, etc. Let's craft HTML. Structure:

    About the role

    ...

    Responsibilities

    • Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista—you won’t be serving coffee!)
    • Serve as a Brand Advocate: Share the value of Capital One’s products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota.
    • Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease.
    • Facilitate Purposeful Impact: Host and support local events that promote financial health. You’ll act as a brand steward, working within the framework of Capital One’s established programs and strategic community partnerships to ensure our impact is professional, focused, and effective.
    • Advocate & Problem-Solve: Advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers—we’ll ensure you’re supported with the tools, resources, and experience to ensure you’re up for the challenge!
    • Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You’ll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change.
    • Stay Agile & Engaged: This isn’t a traditional "behind-the-desk" banking role. You’ll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience.

    Requirements

    • High School Diploma, GED, or Equivalent Certification
    • At least 1 year of Retail, Sales, or Customer Service experience

    Qualifications

    • Associate’s degree
    • 2+ years of banking experience
    • 2+ years of Retail or Customer-facing experience
    • Proficient in G-Suite
    • Strong written and oral communication skills

    Skills

    Maybe we can combine with Qualifications? But we already have Qualifications. Could also put skills like "Advocate & Problem-Solve", "Act as a Culture Carrier", "Stay Agile & Engaged". But those are more responsibilities. Perhaps we can omit Skills section if not needed. However we need to include a section only when posting has real specific content. We have skills listed in Qualifications (Proficient in G-Suite, Strong written and oral communication skills). Could also add "Advocate & Problem-Solve", "Act as a Culture Carrier", "Stay Agile & Engaged" as skills. But they are already in responsibilities. To avoid duplication, maybe we skip Skills section. But the instruction: "Prefer a few substantive sections over many thin ones." So we could omit Skills if not needed. However we have the heading list includes Skills; we can decide to include if we have content. We have some skill-like items not captured elsewhere: "Advocate & Problem-Solve", "Act as a Culture Carrier", "Stay Agile & Engaged". Those are more responsibilities/behaviors. Could be considered skills. But we already have responsibilities covering them. So maybe we skip Skills.

    Benefits

    • Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts
    • Life and Disability Insurance
    • Paid Time Off
    • Education Assistance
    • Matching 401(k) contribution up to 7.5%
    • Paid Parental Leave
    • Mental Health support
    • Back-up Child or Elder Care
    • Fit check? Covered. We’ll hook you up with our signature Threads line—our treat
    • Custom beverage while working
    • And much more!

    Pay

    Knoxville,TN: $47,840 - $55,016 for Cafe Ambassador. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    Schedule

    • Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change.
    • Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.
    • Regular and consistent attendance required.
    • Lifting up to 25 pounds and moving/standing for extended periods of time.
    • Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift.
    We need to ensure we didn't include any boilerplate like "While the company provides reasonable notice for permanent schedule changes..." That's part of schedule; we could include it as a bullet. It's substantive. Let's add: "While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required." Also "Applicants must be able to attend all required training sessions..." we already have. Now check for any duplicated lines: We have not included the "After you apply" etc. Good. Check for any EEO etc: removed. Now ensure we used

    for section headings,

    • for lists,

      for prose. We have multiple

      sections: About the role, Pay maybe also schedule? We used

      for schedule. That's fine. Now ensure we didn't repeat job title as heading. We didn't. Check for any missing substantive info: The initial description about role: we need to capture that in About the role. Let's craft a paragraph that includes the essence: "Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking—you won’t be found behind a teller line or a glass window. Instead, you’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you’re building one by bringing Capital One’s mission to life within a vibrant, modern community hub." We'll put that in

      . Now check responsibilities: we captured each bullet from "What You’ll Actually Do". Ensure we didn't miss any: The bullet list includes: - Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista—you won’t be serving coffee!) - Serve as a Brand Advocate: You’ll share the value of Capital One’s products and services through genuine conversation rather than