Part Time Brand Ambassador

About the role

Part-Time Brand Ambassadors at Ralph Lauren are customer-focused individuals passionate about delivering a personalized and inspiring shopping experience. They are key to achieving daily, weekly, and monthly sales goals, driving business through customer-centric decision-making, and participating in team training to execute business results.

Responsibilities

• Motivated to drive the business day-to-day and achieve sales goals
• Proactively drives business by focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to Ralph Lauren Brand expectations by supporting the company and store vision
• Champion of Ralph Lauren core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start building a clientele
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home
• Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores
• Provides necessary feedback to Management on category opportunities or needs
• Ensures sales floor and all store standards are met at all times

Requirements

• Salary range: $14 - $18.86 hourly
• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Ability to build and maintain positive working relationships with customers, management and co-workers