Part Time Bistro Wait Staff

Responsibilities

• Provide courteous table service to all dining room guests.
• Take orders and deliver/retrieve all courses promptly.
• Serve meals and drinks using proper serving techniques.
• Accurately record food and beverage charges.
• Set dining room tables with proper linen, china, and silverware before service time.
• Perform side work duties such as folding napkins, refilling salt and pepper shakers, sugar bowls, and organizing the supply storage room.
• Ensure compliance with state and local sanitation codes.
• Create a positive first impression by maintaining a positive attitude.
• Enter all dining room charges into the POS system (Micros) correctly and ensure all sales are balanced at the close of the shift.
• Greet all customers professionally and maintain a positive attitude.
• Ensure proper food and beverage service in accordance with company standards and state/local laws.

Qualifications

• At least 1 year of prior wait staff experience in a high-end restaurant environment.
• 2 years of prior wait staff experience preferred.
• Excellent verbal and communication skills.
• Able to handle difficult situations (e.g., disgruntled customers).
• Personable, friendly, and provide excellent customer service.
• Professional posture.
• Ability to lift up to 10 pounds.

Pay

The hiring range for this position is $8.15 per hour plus tips. In accordance with Massachusetts law, all tipped employees are guaranteed to earn at least the applicable state minimum hourly wage. If an employee's combined hourly wage and tips fall below this threshold during any shift, Hobbs Brook will make up the difference to ensure compliance. The final salary offer will vary based on geographic location, individual education, skills, and experience.

Schedule

Shift hours are flexible, including early shifts starting at 10am and evening shifts ending as late as 12am. Open availability is required for the day, night, and weekends. Holiday coverage is required, with Christmas Day being the only exception unless an event is scheduled.