Part-time Bank Operations Specialist I

About the role

As a member of the Operations Team, you will support the processing for all of the bank’s transaction channels by performing a wide variety of bank operational duties in a high-volume, deadline-driven environment. You will interact with various bank personnel while serving as a resource agent for all deposit operational areas and assisting in the verification of processes and applications.

Responsibilities

• Act as a first-line resource for problem solving regarding all deposit operational issues.
• Operate equipment to receive and transfer funds.
• Receive, verify, process, and distribute incoming transfers according to established procedures.
• Balance deposit general ledger applications.
• Report backup withholdings as required.
• Process levies, garnishments, and/or bankruptcy requests, including all communication, documentation, and reporting.
• Verify and remove deposit exceptions.
• Perform new account and file maintenance verification.
• Maintain detailed records on all work responsibilities as required.
• Ensure all departmental documents and activities comply with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
• Perform other duties and responsibilities as assigned.

Requirements

• High school diploma or its equivalent is required.
• Two years of related experience required; banking operations and/or customer service experience preferred.

Skills

• Ability to perform tasks quickly and accurately.
• Ability to operate in a team environment to accomplish shared goals.
• Ability to solve practical problems and interpret a variety of instructions provided in written and/or oral form.
• Ability to read and interpret documents such as procedures manuals, general business correspondence, journals, or government regulations.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Ability to maintain effective interpersonal relationships with management and team members.
• Ability to prioritize multiple demands in a high-pressure environment while maintaining a professional demeanor.

Computer Skills

• MS Office programs