Part Time Auction Support Specialist (Manheim)

Key Responsibilities

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and e-mail on late titles.
• Utilize Salesforce for title absent support.
• In partnership with client services contact center operations, receive and respond to customer requests through various channels (e.g., phone, email, chat, and ticketing systems).

Qualifications

• Minimum High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required
• Must possess good problem-solving and organizational skills
• Ability to remain focused and composed during fast-paced sale-day activities
• Regularly required to stand, walk, reach, talk and hear
• Able to lift 1-10 pounds
• Ability to read, write and speak in Spanish (preferred)

Work Environment

• Occasional exposure to fumes, odors and weather conditions

Pay

USD 15.10 - 22.69 per hour

Benefits

• Health care insurance (medical, dental, vision)
• Retail planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)