Part-time Administrative Assistant

About the role

This part-time role provides customer service and administrative assistance for the branch, including accounts receivables, contract verification, filing, and responding to customer contracts with urgency. The position also involves standard clerical duties such as answering and directing phone calls, sorting mail, and assisting with other tasks as needed.

Responsibilities

• Receive and disperse a high volume of phone calls efficiently, courteously, and professionally.
• Actively communicate with customers to adjust billing and answer questions.
• Process payments, orders, and requests accurately.
• Reconcile, process, and file necessary paperwork.
• Process electronic files via email and compile/submit finalized documentation.
• Download reports and perform general clerical duties (filing, photocopying, faxing, typing, mailing).
• Balance cash drawer daily.
• Compile, sort, and distribute daily mail; receive courier deliveries and send out branch mail weekly.
• Purchase general office and break room supplies.
• Assist with special projects as needed.
• Perform other duties as assigned.

Requirements

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills and ability to work within strict time frames.
• Detail-oriented with a focus on accuracy and minimal errors.
• Ability to multitask and prioritize effectively.
• Strong analytical skills and ability to calculate prices accurately.
• Ability to work independently and make appropriate decisions.
• Collaborative team player.

Qualifications

High school diploma and one to two years of related experience and/or training; or equivalent combination of education and experience.