Parks Technician I-III

Description

Under general supervision, to receive and process fines and fees collected; to obtain information in the location of persons responsible for payments and to pursue collection of delinquent accounts through legal channels.

Essential Functions

• Analyzes accounts to determine and implement effective collection methods.
• Interviews debtors to determine their ability to pay financial obligations owed to the court.
• Conducts financial resources background investigations including the research and location of current addresses, employment and assets information to determine debtors ability to pay.
• Reviews and verifies for accuracy financial information obtained through public or private agencies and commercial credit bureaus.
• Develops agreements with debtors and implements debt payment plans in accordance with established court procedures.
• Receives and posts receivables to accounts and journals; issues receipts and balances cash drawers.
• Follows up on delinquent payment plan accounts.
• Recommends adjustments to accounts when issues of undue financial hardship occur; and with approval, makes adjustments to said accounts.
• Recommends appropriate legal action to enforce collection of debts; initiates legal action, with approval; and represents the court in legal collection proceedings to present evidence and information on behalf of the court.
• Responds to inquiries by the public; and explains collection processes and legal actions to debtors and their attorneys.
• Keeps and maintains records of work performed including financial records and reports, correspondence and other documents relating to collection accounts.
• Inputs, manipulates, verifies and retrieves data associated with the collection and processing of delinquent debts owed to the court.
• Prepares routine correspondence and reports.
• Utilizes a personal computer and other court related software.
• Performs other job-related duties as assigned.

Minimum Qualifications

• At the trainee level: One (1) year of full-time paid clerical experience.
• At the I level: One (1) year of full-time paid experience in collections including, the determination of financial assets and the initiation of legal collection proceedings.
• At the II level: Two (2) years of full-time paid experience in collections including, the determination of financial assets and the initiation of legal collection proceedings.
• All levels require a minimum typing rate of 35 net wpm.

Selection Procedures

• Basic knowledge of entry level: credit collection methods and techniques; legal terminology relative to debt collection; proper cashiering methods; interviewing techniques; financial record-keeping procedures; customer service practices; proper office methods and procedures; and proper English usage, grammar, spelling and punctuation.
• General knowledge of the methods and procedures used to collect and process monies on delinquent accounts; laws, codes and regulations governing credit collections; interviewing techniques; financial record-keeping procedures; customer service procedures; and proper English.
• Typing Certificate verifying a net speed of 35 words per minute.
• Ability to collect and process monies; analyze information and make a determination on information received from clients; research, apply and explain laws, rules and regulations; represent the court in legal proceedings; maintain accurate records; receive payments and balance cash drawers; use tact and diplomacy in dealing with the public, attorneys, staff, public and private agencies; deal with difficult and tense situations; interview clients; accurately enter, manipulate and retrieve data using a computerized record keeping system; follow oral and written instructions; effectively communicate in both oral and written form; type at a minimum rate of 35 net words per minute; operate standard office equipment; and establish and maintain effective work relationships in the performance of required duties.

Benefits

Superior Court of California, County of Kern offers a comprehensive benefit package which includes but is not limited to medical, dental, and vision insurance coverage; prescription coverage; life insurance; a defined benefit retirement plan and additional deferred compensation option; Kern$Flex; and Employee Assistance Program (EAP).

Employer

Superior Court of California, County of Kern

Address

1415 Truxtun Avenue
Bakersfield, California, 93301

Phone

(661) 610-6238

Website

http://www.kern.courts.ca.gov