Parking Reporting Specialist

About the Role

The Parking Reporting Specialist will support remote back-office operations for parking and vehicle-assistance field services, including dispatch, scheduling, billing, records, and customer care. The role focuses on delivering decision-ready analysis grounded in current records rather than memory or guesswork.

Responsibilities

• Execute specialized parking reporting workflows within parking service operations, ensuring decisions are data-driven.
• Track, own, coordinate, review, and maintain the Parking Reporting Specialist workflow by:
  • Building reports around clearly defined metrics.
  • Investigating anomalies instead of masking them.
  • Documenting calculations and assumptions.
  • Translating findings into practical next actions.
  • Validating source data before analysis.
• Document reporting decisions clearly so teammates can follow the reasoning.
• Use sound judgment, especially when escalating issues rather than making assumptions.
• Ensure decision-ready analysis is accurate, secure, traceable, and accessible to authorized teammates.

Requirements

• Confidently apply research and stakeholder communication in parking reporting workflows.
• Maintain awareness of exceptions, owners, and deadlines without losing track.
• Deliver high-quality work where analysis is accurate and unresolved items are documented, not guessed.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.