Parking Operations Supervisor - Boise Airport 22151
About the role
The Parking Operations Supervisor supports and assists the leadership and operational oversight of a city's parking accounts. This role is responsible for identifying revenue-generating locations, maintaining client relationships, and assisting in the management of full-time and part-time employees. The supervisor also contributes to the planning, development, and administration of off-street parking facilities and programs, helps recommend and implement policies and procedures to improve service delivery, and supports the management team in selecting, assigning, monitoring, and evaluating staff engaged in operations. Additionally, they assist in monitoring expenditures and communicating budget variances to leadership.
Responsibilities
- Identify revenue-generating locations and maintain client relationships
- Assist with the daily operations of the parking system, including monitoring lots, dispatching team members, and assisting customers
- Possibly oversee a small team of direct reports
- Contribute to the planning, development, and administration of off-street parking facilities and programs
- Participate in long-range planning activities for public parking facilities and parking areas
- Help recommend and implement policies and procedures to improve service delivery
- Support the management team in selecting, assigning, monitoring, and evaluating staff engaged in operations
- Aid in monitoring expenditures and communicating budget variances to leadership
- Promote safety by adhering to policies and procedures and maintaining audit controls within the unit
Requirements
- High school education and 5 years relevant experience
Qualifications
- Ability to function independently as well as work well with others
- Excellent verbal/written and presentation skills
- Exceptional customer service abilities
- Experience with Microsoft Word and Excel
- Analytical and problem-solving skills
- Demonstrated ability to supervise and properly manage staff
- Proactive and independent with the ability to take initiative
Skills
- Ability to function independently as well as work well with others
- Excellent verbal/written and presentation skills
- Exceptional customer service abilities
- Experience with Microsoft Word and Excel
- Analytical and problem-solving skills
- Demonstrated ability to supervise and properly manage staff
- Proactive and independent with the ability to take initiative
Benefits
- 18 days of Recharging your Battery (PTO)
- Paid Parental Leave
- Volunteer Time Off (VTO)
- Paid holidays
- Bereavement
- Medical, Dental, Vision
- Flexible and health spending accounts
- Short term disability
- Critical illness and accident benefits
- Life insurance
- Tuition reimbursement
Pay
N/A
Schedule
N/A
Benefits
- 401(k) and more are available to eligible Team Members
Car Park Company Culture
We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.