Parking Operations Supervisor

About the Company

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We are deeply committed to providing our team members with exceptional employee experiences, learning opportunities, career progression, and a lot of fun.

The Car Park is a rapidly growing parking and transportation company that operates more than 400 locations across the United States. We leverage cutting‑edge technology, legendary customer service, and best‑in‑class practices to serve markets such as hospitality, healthcare, events, municipalities, office, retail, and universities.

About the Role

The Parking Operations Supervisor provides support and assistance to leadership and oversees the operational management of a city’s parking accounts. The role involves identifying revenue‑generating locations, maintaining client relationships, and assisting in the management of full‑time and part‑time employees.

Responsibilities

• Assist with daily operations of the parking system, including monitoring lots, dispatching team members, and assisting customers.
• Potentially oversee a small team of direct reports.
• Contribute to the planning, development, and administration of off‑street parking facilities and programs.
• Participate in long‑range planning activities for public parking facilities and parking areas.
• Help recommend and implement policies and procedures to improve service delivery.
• Support the management team in selecting, assigning, monitoring, and evaluating staff engaged in operations.
• Assist in monitoring expenditures and communicating budget variances to leadership.
• Promote safety by adhering to policies and procedures and maintaining audit controls within the unit.

Qualifications

• High school education and 5 years relevant experience.

Skills

• Ability to function independently as well as work well with others.
• Excellent verbal, written, and presentation skills.
• Exceptional customer service abilities.
• Experience with Microsoft Word and Excel.
• Analytical and problem‑solving skills.
• Demonstrated ability to supervise and properly manage staff.
• Proactive and independent with the ability to take initiative.

Benefits

• 18 days of “Recharging your Battery” (PTO)
• Paid parental leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement leave
• Medical, dental, and vision insurance
• Flexible and health spending accounts
• Short‑term disability
• Critical illness and accident benefits
• Life insurance
• Tuition reimbursement
• 401(k) plan and more for eligible team members
• Opportunity to work with a genuinely awesome team of co‑workers