Parking Operations Manager

About the role

Location: Rapid City, SD. This position is responsible for supervising and managing the operation and maintenance of the City revenue-supported parking program and parking enforcement activities.

Responsibilities

• Directs and oversees daily operations of the public parking system, including parking lots, ramps, meters, parking enforcement, revenue collection, and related services.
• Supervises, directs, and evaluates Parking Division employees; assigns work, establishes priorities, and ensures effective and efficient delivery of parking services.
• Monitors parking facilities, equipment, and usage to identify operational, maintenance, security, vandalism, and repair needs; coordinates corrective actions as necessary.
• Collects, analyzes, and interprets parking system data; prepares operational plans, reports, and studies and makes recommendations regarding parking system improvements, rates, leases, and hours of operation.
• Administers parking revenue, billing, collections, and financial records, monitoring lease parking records, and maintaining accurate records of parking operations and enforcement activities.
• Develops and manages the Parking Lots and Area Fund, including preparation and administration of the annual budget, purchase orders, invoices, expenditures, and related financial activities.
• Prepares bid specifications, supporting procurement documents, and agreements for parking services, equipment, consultants, hearing officers, contractors, and other related services; monitors contracts and service agreements.
• Coordinates the procurement, maintenance, repair, and replacement of parking equipment, supplies, and facilities to support reliable parking operations.
• Prepares and presents reports, plans, and recommendations to City leadership, the Parking Advisory Board, City Council, public bodies, citizen groups, and other stakeholders regarding public parking operations and needs.
• Coordinates and facilitates Parking Advisory Board meetings, including preparation of agendas, materials, presentations, and follow-up activities.
• Responds to public inquiries and concerns regarding parking operations and enforcement, including parking facility conditions, snow removal, parking usage, and citation appeals; reviews appeals and determines their validity.
• Coordinates with Long Range Planning and other City departments regarding parking district boundaries, amendments to the Downtown Parking Plan, parking needs, and other matters affecting the public parking system; represents the City in matters related to public parking.

Qualifications

• Bachelor's degree from accredited four-year college or university in Business Administration or a related field preferred.
• Five or more years of related experience required.
• Valid South Dakota driver's license or ability to obtain one within 30 days of hire.
• Previous supervisory experience preferred.

Work Environment

• Exposure to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and extreme heat or cold.
• Noise level in the work environment is usually loud.
• Regularly required to stand; walk; use hands to finger handle, or feel and reach with hands and arms.
• Frequently required to stoop, kneel, crouch, or crawl and talk or hear.
• Occasionally required to climb or balance and talk, hear, taste or smell.
• Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Information

Community Development