Parking Operations Analyst

About the role

Provide operational and administrative support to Parking Operations with limited supervision. Responsible for field-based program execution, data collection and tracking, stakeholder coordination, and logistical support across Stanford Transportation initiatives. May coordinate the work of support staff or student workers in connection with specific programs.

Responsibilities

• Conduct field surveys and zone-based parking utilization scans while maintaining structured data logs, analyze parking usage to identify trends, occupancy, and turnover patterns, and support capacity planning by forecasting demand and developing data-driven recommendations on supply, allocation, and utilization, with findings communicated through reports and presentations to management.
• Maintain and manage contractor and authorized vehicle license plate identifier records, ensuring accuracy through coordination with enforcement and customer service teams, while preparing and issuing construction-related parking identifiers in alignment with program requirements, and overseeing construction parking operations including stakeholder coordination, location planning, and signage management.
• Cook up and oversee the residential vehicle storage program, including participant recordkeeping, space preparation, and program documentation.
• Participate in bi-weekly facility inspections to identify safety issues, signage deficiencies, and maintenance needs; document findings and track resolution.
• Deploy and remove event and enforcement signage; maintain a sign log to ensure accurate coordination across departments.
• Respond to residential parking suspension inquiries within the same business day; maintain request logs and coordinate implementation with enforcement personnel.
• Maintain contractor license plate identifier records and coordinate with enforcement and retail teams to ensure accuracy in the field.
• Coordinate and support biannual cordon counts, utilization studies, and space reallocation initiatives through field data collection and logistical execution.
• Coordinate construction project parking, including negotiating locations with project managers, preparing identifiers, and managing signage.
• Manage campus Zipcar spaces, Bus and DisGo designated parking, and departmental storage areas in collaboration with internal partners.
• Respond to incoming inquiries via phone and email, routing to appropriate teams and maintaining collaborative relationships with campus stakeholders.
• Document procedures, field outcomes, and program notes in shared platforms to support cross-team alignment.
• Prepare for and actively participate in team meetings and one-on-one sessions; complete annual goals, mid-year check-ins, and self-evaluations in accordance with university guidelines.

Requirements

• High school diploma and four years of relevant experience in parking operations, transportation, facilities, or a related administrative field, or a combination of education and equivalent experience.
• Proficiency with office software, email applications, and data tracking tools such as Excel, Smartsheet, or equivalent.
• Demonstrated ability to follow through and complete projects with limited supervision.
• Strong organizational skills with attention to detail and accuracy in data entry and recordkeeping.
• Clear verbal and written communication skills with a professional, service-oriented approach.
• Ability to prioritize, manage multiple concurrent tasks, and adapt to shifting operational needs.
• Ability to take initiative and exercise sound independent judgment in day-to-day decisions.
• Valid California driver's license with a clean driving record.
• Experience using data analysis or statistical tools, with a strong emphasis on accuracy and attention to detail in data entry and recordkeeping.
• Prior experience in parking operations or facilities management is preferred.

Qualifications

• Education & Experience: High school diploma and four years of relevant experience in parking operations, transportation, facilities, or a related administrative field, or a combination of education and equivalent experience.

Skills and Abilities

• Proficiency with office software, email applications, and data tracking tools such as Excel, Smartsheet, or equivalent.
• Demonstrated ability to follow through and complete projects with limited supervision.
• Strong organizational skills with attention to detail and accuracy in data entry and recordkeeping.
• Clear verbal and written communication skills with a professional, service-oriented approach.
• Ability to prioritize, manage multiple concurrent tasks, and adapt to shifting operational needs.
• Ability to take initiative and exercise sound independent judgment in day-to-day decisions.
• Valid California driver's license with a clean driving record.
• Experience using data analysis or statistical tools, with a strong emphasis on accuracy and attention to detail in data entry and recordkeeping.
• Prior experience in parking operations or facilities management is preferred.

Additional Information

• Certificates and Licenses Required: Must possess and maintain a valid California non-commercial Class C Driver’s License.

Physical Requirements

Constantly perform desk-based computer tasks. Frequently sitting. Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds. Ability to drive day or night. Rarely twist/bend/stoop/squat, kneel/crawl.

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

Why Stanford Is For You

Stanford University provides a comprehensive rewards package to support you and your family. This includes:

• Freedom to grow: Career development programs, tuition reimbursement, or audit a course.
• Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture: Superior retirement plans, generous time-off, and family care resources.
• A healthier you: Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities.
• Discovery and fun: Stroll through historic sculptures, trails, and museums.
• Enviable resources: Enjoy free commuter programs, ridesharing incentives, discounts and more!

Stanford is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.