Parking Manager - The Gorge Amp.

Job Summary

The Gorge Amphitheatre is one of the most iconic outdoor music venues in the world, operated by Live Nation Entertainment. The Parking Manager role involves leading all parking and traffic operations for one of the most logistically complex venues in the Live Nation portfolio.

About the role

This role is responsible for end-to-end traffic and parking operations, ensuring safe, efficient movement of guests, staff, artists, and vendors before, during, and after events. This is a field-driven leadership role requiring operational command, strong judgment, and the ability to manage large teams and dynamic conditions in a remote, outdoor environment.

Responsibilities

• Traffic Planning & Roadway Operations
  • Own the traffic plan from county roads to parking lots, including ingress and egress strategies
  • Cover coordination of traffic flow on county roads, venue access routes, and internal roadways
  • Ensure all traffic control devices are properly planned, deployed, monitored, and recovered
  • Maintain clear pedestrian and vehicle separation where required
• Parking & On-Site Operations
  • Oversee all parking areas to ensure they are safe, organized, clearly marked, and maximized for capacity
  • Lead ingress and egress operations during peak arrival and departure windows
  • Conduct regular inspections of lots and access routes, documenting issues and corrective actions
• Staffing & Leadership
  • Interview, hire, train, schedule, supervise, evaluate, and discipline parking staff
  • Ensure supervisors and line staff meet expectations for punctuality, uniform compliance, deployment readiness, and document all performance issues and ensure follow-through on retraining, redeployment, and progressive discipline, up to termination
  • Lead pre-event briefings and post-event debriefs
• Systems, Equipment & Accountability
  • Manage all parking-related equipment and inventory, including vests, radios, signage, cones and traffic control assets
  • Ensure equipment is checked out, tracked, and returned appropriately
  • Maintain accurate staffing, incident, and operational records
  • Partner with Venue Operations leadership to refine layouts, policies, and procedures
• Guest Experience & Issue Resolution
  • Serve as the escalation point for parking and traffic-related guest concerns
  • Resolve disputes professionally and decisively
  • Maintain a visible, on-site leadership presence during events
• Cross-Department Coordination
  • Work closely with Venue Operations, Security, Campground Operations, Transportation and traffic partners
  • Support sustainability initiatives where applicable
  • Aid in end-of-show venue closure and asset recovery as needed

Required Qualifications

• High School Diploma or equivalent
• Minimum 2+ years of experience in parking operations, traffic operations, or comparable event leadership roles
• Proven experience leading teams in high-volume environments
• Strong communication, judgment, and decision-making skills
• Ability to remain calm, direct, and solutions-oriented under pressure
• Willingness to work long outdoor shifts in varying weather conditions

Preferred Qualifications

• Experience managing traffic and parking at large venues, festivals, or amphitheaters
• Familiarity with traffic control planning and execution on public or county roads
• Experience working in remote or rural venues
• Demonstrated ability to enforce standards, document performance, and lead through accountability

Physical Requirements

• Extended periods of standing and walking
• Ability to lift and carry up to 50 lbs
• Ability to work outdoors on uneven terrain and in varying weather conditions

Equal Employment Opportunity

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Hiring Practices

The Expected Compensation For This Position Is $18.40 USD - $23.00 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.