Parking Lot Attendant | Part-Time | CFG Bank Arena
Oak View Group · Baltimore, MD · 1 wk ago
OTHR$22/hrPart-time
About the Venue
11th Highest Grossing Venue Worldwide - Billboard Magazine Dec 2025
CFG Bank Arena is a 14,000+ seat, reimagined world-class concert and entertainment venue. A premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more!
Responsibilities
- Provide exceptional customer service to all building occupants.
- Maintain situational awareness of all activity within assigned parking areas and report suspicious behavior immediately.
- Aid in traffic flow and pedestrian safety during ingress and egress periods.
- Possess a positive attitude and facilitate teamwork and respect among co-workers.
- Welcome building occupants, provide directions, and answer any questions that may arise.
- Be energetic and have a desire to help.
- Enforce building policies and event procedures.
- Assist and direct building occupants in a variety of situations, including emergencies.
- Resolve conflicts.
- Work quickly to safely expedite arena access.
- Stay organized.
Qualifications
- Previous experience in a customer service/security-based industry is preferred.
- Previous experience within sports, entertainment, or a related field is preferred.
- 70% event availability commitment.
- Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays as required.
- Demonstrated ability to follow instructions and work in a fast-paced environment.
- Ability to remain alert, professional, and composed during high-traffic events.
- Comfortable working outdoors in varying weather conditions.
- Proficiency with the use of Google Docs and Excel spreadsheets for scheduling purposes.
- Strong verbal and written communication skills.
- Ability to handle stressful situations.
- Ability to work extended periods with moderate to loud noises.
- Able to work in an environment with fluctuating temperatures that include hot and cold conditions—external and internal facility exposure.
- Flexibility in adjusting personal schedules and extending hours to meet event staffing needs.
- Frequent bending, standing for long periods of time, and walking in the building.