Parking Enforcement Technician

About the role

The City of Alameda is seeking a full-time Parking Enforcement Technician to join the Public Works Department. This position involves patrolling assigned areas to enforce parking regulations, issuing citations, maintaining records, and performing related tasks.

Responsibilities

• Patrols and drives an assigned enforcement vehicle to observe vehicles in violation of parking regulations.
• Tracks vehicles to verify compliance with restricted parking time limits and other parking restrictions.
• Enforces state and local ordinance regulations by issuing citations and warnings.
• Explains parking and related traffic laws to members of the public and responds to complaints.
• Maintains accurate records of work performed and surveillance of long-term parking violations.
• Reports public safety concerns or incidents involving abusive behavior by the public, and reports observance of code or ordinance violations or emergency situations to the appropriate authorities.
• Reports malfunctioning paid parking systems, faded paint on curbs, vandalized signs, or other issues that may impede compliance and enforcement.
• Prepares enforcement vehicles and equipment daily to ensure field readiness, including charging, programming, deploying, and maintaining enforcement devices.
• Inspects and maintains condition of enforcement vehicles and takes them to Fleet Services for service and repair when necessary.
• Provides support and testimony on City's behalf for contested parking citations.
• Answers public inquiries and conducts related work at the front desk.
• Periodically assists in surveys of parking facilities and performs on-street parking studies of occupancy and location.
• Maintains communication with parking personnel via two-way radio systems.

Requirements

• Education: Equivalent to graduation from high school.
• Experience: Two years of experience involving public contact. Experience in parking enforcement or a related field is desirable.
• Knowledge: Knowledge of applicable local codes, ordinances and regulations governing parking within the City limits; safe work methods and safety regulations pertaining to the work including driving habits; basic geographic layout of the City; routine clerical operations; modern office equipment and designated specialized equipment including applicable computer software and operating programs.
• Ability: Ability to operate a scooter or motor vehicle safely while observing parking violations and conditions; communicate and interact tactfully, courteously and effectively with the members of the public, City staff, and other agencies; defuse and de-escalate hostile and irate members of the public; write clear and concise records, reports, declarations, and citations; understand and follow oral and written instructions; read, interpret and apply parking codes and ordinances; use sound independent judgment within established procedures and regulations; operate a mobile device and computer; operate and maintain designated specialized equipment including applicable software applications and operating programs; and read and interpret maps.

Qualifications

• Valid California Driver’s License and satisfactory driving record at the time of appointment is required as a condition of initial and continued employment only if the operation of a vehicle, rather than the employee’s ability to get to/from various work locations in a timely manner, is necessary to perform the essential functions of the position.

Skills

• Effective communication skills.
• Problem-solving and decision-making abilities.
• Computer literacy, including familiarity with relevant software.

Benefits

• CalPERS Retirement: Classic Members: 2% at 55 formula, 8.868% contribution; New Members 2% @ 62 formula, 8.75% contribution.
• Medical: Comprehensive health coverage provided to employees and their eligible dependents.
• Dental: Comprehensive dental coverage provided to employees and their eligible dependents.
• Vacation: Starting with 80 hours annually and increasing with years of service.
• Holidays: 11 City Holidays.
• Floating Holidays: 6 days.
• Sick Leave: 96 hours annually; unused sick leave is converted to service credit at retirement.
• Deferred Compensation: Up to 1% 457(b) matching City contribution after 1 year of continuous service.

Pay

Salary range: $44,000 - $50,000 per year, depending on qualifications and experience.

Schedule

Full-time position, 40 hours per week.