Parking Enforcement Officer

Job Summary

Works under limited supervision while patrolling and monitoring parking zones in the UT Southwestern Campus area for violations and initiates appropriate action to ensure compliance with parking restrictions as established. Monitors parking facility capacities and reports results.

Job Duties

• Interprets parking regulations and state laws to effectively enforce parking violations.
• Investigates and resolves parking complaints both proactively and on call by the dispatcher or other associated entities as assigned.
• Operates a hand-held ticket writer to identify scofflaws and vehicles in a suspended status.
• Notifies the supervisor of any unusual circumstances and when vehicles are in need of towing.
• Provides information to customers regarding general information, directions, and parking related issues.
• Aids motorists who have stalled cars, flat tires, or who are locked out of their vehicles.
• Immediately reports criminal activity, traffic problems, and other campus related problems to the dispatcher.
• Directs vehicle and pedestrian traffic at assigned locations to ensure the safe flow of traffic.
• Occasional overtime is required to assist with on campus special events.
• Recommends traffic control and parking sign improvements to the Parking Enforcement Supervisor.
• Assists with troubleshooting and resolving issues related to parking equipment, including gates and pay-on-foot stations.
• Performs other duties as assigned.

Required EXPERIENCE AND EDUCATION

• High School Diploma or GED with work related experience.
• Experience: 2 years of experience in a high public contact/customer service-related position.
• Licenses and Certifications (DRIVERS): DRIVERS LICENSE - Must have and maintain a valid Class "C" Texas Driver License with an acceptable driver's record to utilize a university vehicle.

Preferred Experience

• Enforcement experience.

Security and EEO Statement

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retail Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer