Parking Enforcement Officer
Job Summary
The Parking Enforcement Officer position is in the Division of Facilities Planning & Management's (FP&M) within the Department of Transportation Services. The Parking Enforcement Officer plays a key role in maintaining safe, efficient, and well-regulated parking operations across the UW–Madison campus. This position ensures compliance with campus parking policies, supports daily parking operations, and provides guidance to students, staff, and visitors regarding available parking options. This role will monitor parking lots and structures to ensure permit holders can access their designated areas without obstruction. They also conduct stall counts and occupancy checks, which support accurate permit allocation and data-driven decision-making by the permits team. Parking Enforcement Officers may assist with posting or bagging reserved stalls, assisting with construction-related parking adjustments, and completing a variety of operational tasks that arise throughout the day. Successful candidates can shift quickly, show flexibility and strong situational awareness, and the ability to adapt to changing priorities to meet the needs of Campus.
Schedule
Ongoing/Renewable Full-Time: 100% FTE. Hours generally scheduled onsite 7:00AM to 3:30PM Wednesday through Sunday. Occasional nights, weekends and holidays may be required for this position.
Responsibilities
- Investigates parking eligibility, and compliance with policy
- Enforces parking violations across property
- Accurately records vehicle description, location, and parking violation issue parking citations
- Enters parking usage data for multiple stall types in campus parking facilities
- Provides directions and education about parking with customers
- Maintains mechanical functions of parking meters and gate equipment
Qualifications
Required:
- Experience with Microsoft Suite (Outlook, Excel, Word, etc.)
- Ability to provide excellent customer service to diverse audiences
- Driver's license Required - Valid and Meets UW Risk Management Standards
Preferred:
- Prior experience as a Parking Enforcement Officer or equivalent experience
- High School Diploma or Equivalent
Pay & Benefits
$21.00 hourly minimum (negotiable based on experience and qualifications). This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
How to Apply
To begin the application process, click the "Apply" button. Please note, there is only one attachment field. You must upload all of your documents in the attachment field, either as one combined document, or separate documents. We are eager to learn more about how your experience may align with this position. The following is required for your application to be considered complete:
- A cover letter describing how your experience relates to the listed required and preferred job qualifications. In your cover letter, please address any experience you have ensuring compliance in a given area, providing guidance to the general public, or your experience with parking stalls and permits.
- A resume detailing your educational and professional background.
The search committee will review all application materials after the posted deadline. We will notify selected applicants to participate further in the selection process directly. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.