Parking Enforcement Officer

Location: Hartford, CT – 11 Asylum St

About the role

Monitor and enforce parking regulations across assigned areas using a company vehicle (car or golf cart). This role ensures compliance with parking policies, identifies violations, and supports safe and efficient operations across a broader coverage area.

Responsibilities

• Patrol assigned areas using a company vehicle (car or golf cart) to observe parking violations across a wide geographic area.
• Enforce parking regulations by issuing warnings, citations, or arranging for vehicle towing when necessary.
• Identify and address violations such as expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
• Accurately record and enter citation data including time, date, location, and vehicle details (license plate, make, model, color).
• Maintain detailed and accurate enforcement logs.
• Inspect parking meters, gates, and other equipment for malfunctions or damage; report issues such as vandalized signs, faded markings, or safety hazards to management.
• Monitor overall conditions across multiple locations or large facilities.
• Provide professional and respectful assistance to customers regarding parking rules, citations, and general inquiries; de-escalate situations when possible and escalate to management when necessary.
• Provide traffic control support as needed.
• Report accidents, incidents, or safety concerns immediately; coordinate with Operations Manager, Shift Supervisor, or security teams when required.

Requirements

• Must be at least 18 years of age.
• Valid Driver’s License with good driving record.
• Must successfully pass a background check, in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.

Skills & Expertise

• Ability to operate a vehicle safely in parking environments.
• Strong attention to detail and observation skills.
• Ability to work independently across large areas.
• Excellent customer service and communication skills.
• Strong communication and conflict-resolution skills.

Physical Demands

• Ability to sit and operate a vehicle (car or golf cart) for extended periods of time.
• Ability to enter and exit a vehicle frequently throughout the shift.
• Ability to walk and stand intermittently to inspect vehicles and issue citations.
• Ability to bend, reach, and stoop when placing citations or inspecting areas.
• Ability to work outdoors in varying weather conditions, including heat, rain, humidity, and sun exposure.
• Ability to visually assess surroundings, read license plates, and identify violations at a distance.
• Ability to handle light equipment (citation devices, radios, handheld units).
• Ability to maintain alertness and awareness while driving and monitoring surroundings.

Working Conditions

• Combination of driving and outdoor work.
• Exposure to various weather conditions.
• Covers larger or multiple parking areas throughout shift.

Schedule

Flexible Wednesday – Sunday, 1:00 PM – 9:00 PM

Pay

$19.00 per hour

Benefits

Full Time

• 10 days of paid time off plus 8 paid holidays.
• Comprehensive Medical, Dental, and Vision coverage for you and your family.
• Company-paid basic life and Short-Term Disability insurance; additional options for loved ones.
• 401(k) Plan with generous employer match and immediate vesting.
• Employee Assistance Program for behavioral health care for you and your family members.
• Parental and Caregiver Leave.

Part Time

• 401(k) Plan with generous employer match and immediate vesting.
• Paid sick leave based on state laws and regulations.
• Employee Assistance Program for behavioral health care for you and your family members.

If this position is union-represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).