Parking Enforcement Officer

About the role

The Parking Enforcement Officer is responsible for enforcing university parking regulations, monitoring campus parking facilities, issuing citations for violations, and assisting with traffic and parking control during special events and campus operations.

Responsibilities

• Patrol campus parking lots, decks, and designated parking areas to ensure compliance with university parking regulations.
• Issue parking citations for violations including unauthorized parking, expired permits, and parking in restricted spaces.
• Monitor accessible parking areas, reserved spaces, and restricted zones to ensure appropriate use.
• Document violations and enforcement actions using the university parking management system.
• Provide courteous assistance and information to students, faculty, staff, and visitors regarding parking regulations and campus directions.
• Explain parking policies and procedures and assist individuals with general parking questions.
• Serve as a professional representative of the NCCU Police Department during daily interactions with the campus community.
• Maintain accurate records of citations, warnings, and enforcement activities.
• Report parking issues, damaged signage, or safety hazards to supervisors.
• Assist with data collection and reporting related to parking enforcement activities.
• Assist with traffic direction and parking control during special events, move-in/move-out periods, and major campus activities.
• Support temporary parking closures, event parking setups, and traffic flow adjustments when necessary.
• Afford assistance in maintaining safe vehicle and pedestrian movement across campus.
• Afford assistance with parking lot monitoring, signage placement, and barricade setup for campus events and temporary closures.
• Support departmental initiatives related to parking operations and campus safety.
• Perform other duties as assigned to support the operational needs of the department.

Requirements

• Demonstrated possession of the competencies necessary to perform the work.
• High School diploma or equivalency.
• Valid N.C. driver’s license (some positions may require).

Qualifications

• Knowledge of parking enforcement practices and traffic control procedures.
• Ability to interpret and apply university parking regulations and policies.
• Strong customer service and communication skills.
• Ability to work outdoors in varying weather conditions.
• Ability to walk or patrol campus for extended periods of time.
• Ability to maintain accurate records and reports.
• Ability to interact professionally with students, employees, and visitors.

Skills

• Knowledge of parking enforcement practices and traffic control procedures.
• Ability to interpret and apply university parking regulations and policies.
• Strong customer service and communication skills.
• Ability to work outdoors in varying weather conditions.
• Ability to walk or patrol campus for extended periods of time.
• Ability to maintain accurate records and reports.
• Ability to interact professionally with students, employees, and visitors.

Benefits

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Pay

The salary range for this position is $33,540 - $42,000 per year.

Schedule

Varying schedule- This position requires flexibility, including regular evening and weekend work as needed. Position required to work during periods of adverse weather or other emergencies.

Work Location

Fully On-site (dedicated office at Duty Station)

Key Responsibilities and Related Competencies

• Knowledge - Technical
• Duties: Patrol campus parking lots, decks, and designated parking areas to ensure compliance with university parking regulations. Issue parking citations for violations including unauthorized parking, expired permits, and parking in restricted spaces. Monitor accessible parking areas, reserved spaces, and restricted zones to ensure appropriate use. Document violations and enforcement actions using the university parking management system.
• Communication - Verbal/Written
• Duties: Provide courteous assistance and information to students, faculty, staff, and visitors regarding parking regulations and campus directions. Explain parking policies and procedures and assist individuals with general parking questions. Serve as a professional representative of the NCCU Police Department during daily interactions with the campus community. Maintain accurate records of citations, warnings, and enforcement activities. Report parking issues, damaged signage, or safety hazards to supervisors. Assist with data collection and reporting related to parking enforcement activities.
• Security, Patrol, & Enforcement Duties
• Duties: Assist with traffic direction and parking control during special events, move-in/move-out periods, and major campus activities. Support temporary parking closures, event parking setups, and traffic flow adjustments when necessary. Assist in maintaining safe vehicle and pedestrian movement across campus.
• Customer Service Duties
• Duties: Assist with parking lot monitoring, signage placement, and barricade setup for campus events and temporary closures. Support departmental initiatives related to parking operations and campus safety. Perform other duties as assigned to support the operational needs of the department.