Parking Enforcement Officer

About the role

The City of Billings is seeking a Parking Enforcement Officer to enforce city parking regulations and provide public assistance.

Responsibilities

• Maintains and patrols designated areas including commercial and residential zones.
• Issues citations for parking infractions as necessary.
• Handles disputes and complaints with vehicle owners in a professional manner.
• Safeguards safety in designated parking zones such as fire lanes and handicapped spaces.
• Uses modern technology for enforcement, including handheld devices and software programs.
• Educates the public about parking regulations in a courteous and informative way.
• Collects and processes parking violation payments.
• Completes necessary paperwork such as notice of violation forms.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• At least one (1) year of experience in cash handling and customer service.
• A valid Montana driver's license or obtain one within thirty (30) days of employment.

Skills

• Customer service skills.
• Ability to handle disputes professionally.
• Knowledge of parking regulations.
• Basic computer skills for using enforcement technology.

Pay

Salary range: $19.9580 - $23.0720 per hour. Salary reflects Step 4 and Step 7 of a 7-step pay scale. Salary at hiring will be dependent upon the applicant's education, experience, and training.

Schedule

Monday through Friday, 8:00 a.m. to 5:00 p.m.