Parking Enforcement Attendant - Pinellas County

Towne is an exceptional arrival-through-departure experience company delivering seamless parking and mobility solutions through best-in-class hospitality and integrated technology. With 14,000 team members, Towne creates smiles for millions of guests annually and has been enhancing lives and communities for nearly 40 years.

About the role

The Parking Enforcement Attendant reports directly to the Account Manager and performs a variety of facility, garage, and lot support functions including customer service, cashiering, flagging, cleaning, lot maintenance, operating and maintaining revenue control equipment, filling out reports, issuing parking citations, and opening and closing booths.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients
• Patrol and monitor each lot to ensure only authorized vehicles are parked
• Enforce lots by issuing citations based on preapproved guidelines to non-paid or time-expired parkers
• Manage lot signage, including taking down, repairing, and assembling signs
• Maintain lot cleanliness by picking up trash, cleaning signage, and performing general lot maintenance
• Troubleshoot parking meters and equipment when applicable
• Prepare reports and file paperwork regarding violations and citations
• Ensure compliance with local, state, and federal laws
• Perform seasonal tasks including snow removal by shoveling, salting, and operating a snow thrower
• Perform other duties as assigned

Requirements

• High school diploma or GED preferred
• Must be at least 18 years of age and able to pass a criminal background check and drug screen
• Valid driver’s license and clean driving record
• One to three months of related experience and/or training, or equivalent combination of education and experience
• Ability to stand for the length of the shift and lift, push, and pull up to 50 pounds
• Willingness to work outside in all weather conditions

Skills

• Ability to provide excellent customer service
• Ability to be trained to operate and maintain revenue control equipment
• Skilled in maintenance and upkeep of a facility
• Ability to log information and make mathematical computations quickly and accurately
• Good written and verbal communication skills
• Ability to exercise initiative, sound judgment, and discretion under varying conditions
• Ability to establish and maintain effective relationships with the public, agencies, and other employees
• Ability to operate a motor vehicle

Pay

Hourly base pay of $16 per hour, plus commission based on tickets paid.

Schedule

8-hour shifts with a combination of day and night shifts.

Benefits

• Eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits
• Eligible to enroll in the company’s 401k retirement savings plan (eligibility requirements apply)