Parking Compliance Associate

About the role

Part-time position on Saturdays and Sundays from 2:00 pm to 10:00 pm.

Responsibilities

• Monitor metered, pay-to-park, and permit areas and issue citations.
• Accurately enter citation details, including violation type, vehicle license plate information, vehicle information, and violation information using a handheld ticket issuance system.
• Maintain and care for all company-issued equipment (vehicles, phones, tablets, etc.), reporting any damage or technical issues to the Supervisor/Manager on shift.
• Interface with University police and/or other University personnel.
• Check the operational condition of enforcement vehicles and perform routine operator maintenance such as charging EV and inflating tires.
• Operate and troubleshoot computer equipment, two-way radio, handheld device, and technology.
• Complete data required for citations, including violation type, location of offense, vehicle license plate number and/or vehicle identification number.
• Provide excellent customer service to parkers, taking every opportunity to assist with questions, parking concerns, and directions.
• Supervise towing and removal of vehicles by contracted vendors.
• Exercise proper judgment, tact, and diplomacy in dealing with people.
• Clean vehicles before and after each shift.
• Stock supplies as needed.
• Perform other special projects as assigned by location management.

Requirements

• At least 20 years old.
• Valid DMV driver’s license held for at least 3 years.
• High school diploma preferred.
• One year of related experience preferred.
• Ability to read, comprehend, and communicate effectively both verbally and in writing.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to work in a fast-paced environment.
• Ability to demonstrate sound judgment and professionalism in interactions, maintaining a respectful and diplomatic approach.
• Must maintain a neat and clean appearance in adherence to company standards at all times.

Physical Demands and Working Conditions

• Standing, walking, sitting, using hands-to-fingers, handling tools or controls, reaching with hands or arms, talking, and hearing.
• Occasionally lift and/or move objects up to 25 lbs.

Benefits

• Free parking while working at your assigned Propark location(s).
• Flexible scheduling.
• Paid holidays.
• Wellness support according to city or state mandates.
• Free and confidential employee assistance program (EAP) providing support and resources 24/7, including 3 free counseling sessions for all employees and each household family member.