Parking Attendant / Ambassador - Wai'anapanapa State Park

What You'll Do

• Assist customers with directions, answering questions, and providing a sense of safety by acting in an alert and caring manner
• Directing visitors to appropriate parking spaces or waiting areas
• Monitoring activity of local visitors and tourists; scanning reservations for non-residents
• Notifying State Parks employees of any issues
• Periodically review the occupancy of facility to determine if lot is full and act per instructions
• Other duties and responsibilities as assigned.

Qualifications, Skills & Experience

• Outstanding communication and customer service skills (ability to use smart devices and walkie talkies)
• Able to work independently and in a team environment to meet Parking Program requirements
• Must enjoy working outdoors and engaging with the public, previous hospitality preferred
• Must be flexible over a 7 day period for scheduling, including weekends and holidays

Physical Demands

• Able to walk up to 4 miles, stand for up to 10 hours
• Able to bend, crouch, reach
• Occasionally lift up to 25 lbs.

Working Conditions

• Work is performed indoors for extended periods of time including up to the entire duration of shift
• Able to work in all weather conditions
• Has the ability to be flexible with schedule
• Must be able to work hours in excess of normally scheduled hours

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
• Communicate professionally at all times with guests, clients, and teammates

Skills, Knowledge and Expertise

• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Able to verbally communicate with guests

Benefits

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones