Parking and Transportation Operations Specialist

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Job Summary

Provides high-level administrative and operational support to department leadership. Oversees key functions within Parking and Transportation operations. Responsibilities include staff supervision, administrative tasks such as coordinating with vendors and contractors for quotes, scheduling work, and ensuring the quality and completion of services before invoice approval. Responsible for the parking permitting process for students, staff, and faculty. Optimizes permit allocation through the parking management system. Identifies opportunities for operational improvements and assists in the development and implementation. Develops and maintains a comprehensive operational calendar that encompasses data collection, recurring activities, deadlines, communication plans, procurement requirements, etc. Effective coordination with the operations team, departmental leadership, and other stakeholders is essential for the timely execution of the operations calendar.

Responsibilities

• Responsible for transportation demand management programs and operations
• Supervises and is responsible for performance management of assigned staff and/or student assistants
• Focuses on customer service and event scheduling, as well as collaboration with marketing and department leadership on signage and communication strategies
• Develops and maintains a comprehensive operational calendar that encompasses data collection, recurring activities, deadlines, communication plans, and contract and procurement needs
• Works with operations team, departmental leadership, and other stakeholders to ensure planning and timely execution of operations calendar
• Coordinates with marketing staff and works collaboratively with department leadership on signage and communication needs

Required Qualifications

• Three (3) years of experience related to the position
• Preferred Educational Qualifications: An advanced degree from an accredited institution of higher education in a related field

Preferred Qualifications

• Preferred Experience: Previous experience supporting parking and/or transportation operations

Proposed Salary

The budgeted salary range is $45,900 to $55,020. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.

Abilities

• Able to build and maintain collaborative relationships with stakeholders and partners
• Demonstrated ability to identify and manage risk
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• Knowledge in finance principles, including accounting and budgeting
• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong management skills
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

• This is a supervisory position.
• This position does not have any financial responsibilities.
• This position will be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 25% - 49% of the time.
• Background Check: Standard EnhancedEducationMVR9 Panel Lab Drug Test
• Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.
• Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
• All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.