Parking Ambassador | Part-Time | Hilliard Center Parking

About the role

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. The Parking Ambassador ensures a successful venue guest parking experience, including processing cashless transactions and validating pre-sold parking passes, as well as directing vehicles through location roadways and parking lots.

This is a part-time role with an hourly rate of $14.00–$15.00.

Responsibilities

• Match the guest's parking pass and provide real-time guidance to the parking location.
• Process cashless guest payments.
• Direct vehicles on Arena campus roadways, through parking lots, and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• Perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Requirements

• High school education or equivalent.
• 1 year of previous experience in a parking role or similar.
• Experience working in the customer service industry is a plus.
• Core customer communication skills.
• Basic arithmetic skills.
• Ability to work effectively as a team player.
• Flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights, and outdoors in all weather conditions.

Benefits

• 401(k) Savings Plan and 401(k) matching.

Pay

$14.00–$15.00 per hour.