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Jobs · Business Development · New Mexico

Park Store Manager - Salinas Pueblo Missions National Monument, Mountainair, NM (FT, IN-PERSON)

Western National Parks · Mountainair, NM · 4 wk ago
Business Development$18.75–$21.35/hrFull-time

About the role

Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS) and the United States Forest Service (USFS), is seeking a Full‑Time Retail Park Store Manager to lead the daily retail operations of Salinas Pueblo Missions National Monument in Mountainair, NM. The park store extends the national park experience, helping visitors create lifetime memories. Revenue from store purchases supports education, research, national park projects, and community engagement across 70+ national park units in 12 western states. In this role you will achieve sales and high customer service ratings, support business planning and financial growth, and build positive relationships with NPS partners. Driving is required to perform job duties. For a specific list of physical demands, please contact Human Resources at Recruiting@wnp.org. Occasional travel may be required to local events or speaking engagements, including occasional overnight trips and use of personal or company vehicles.

Responsibilities

  • Lead and manage all day-to-day retail store operations.
  • Provide excellent visitor and customer service.
  • Manage store inventory levels, facilities, and other assets.
  • Responsible for clean and effective merchandising of products.
  • Hire, train, lead and retain staff.
  • Monitor and drive store initiatives to reach financial goals.
  • Conduct physical inventory cycle and year-end counts to ensure accurate inventory.
  • Analyze and provide recommendations on store profit and loss statements and budgets.
  • Collaborate with NPS and WNP Home Office staff to develop educational retail sales products that engage visitors.
  • Conduct daily, weekly, and monthly sales monitoring and reporting.
  • Supervise all paid and volunteer WNP staff members.
  • Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences.

Requirements

  • High School diploma or GED required.
  • Prior retail and Point of Sales (POS) System experience (preferred).
  • Prior supervisory experience (preferred).
  • Valid REAL ID driver’s license.
  • Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
  • Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
  • Planning, organization, analyzation, problem solving, multitasking, and communication.
  • Knowledge of applicable federal and state laws, and professional business standards.
  • Ability to pass NPS background check to obtain necessary security clearance.

Benefits

  • Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, Vision, Flex Medical Savings Plan, Dependent Care Savings Plan, Optional Voluntary Term Life, and 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
  • Company Paid Benefits include: Short- & Long-Term Disability, a $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
  • Eleven paid holidays, additional paid personal day, accrued paid vacation, and sick time.
  • Employee Appreciation: 15% Discount on employee purchases in-store.
  • Employee Referral Bonuses

Pay

Pay Range: $18.75– $21.35 (Hourly)

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