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Jobs · Business Development · California

Assistant Park Store Manager - Pinnacles National Park, Paicines, CA (FT, IN-PERSON)

Western National Parks · California, United States · 3 wk ago
Business Development$24.7–$27.65/hrFull-time

Western National Parks Association (WNPA), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time Assistant Retail Park Store Manager to support daily retail operations at Pinnacles National Park near Paicines, California. The park store enhances the national park experience, and revenue from purchases supports education, research, and projects across 71 national park units in 12 western states.

About the role

This position assists in managing all aspects of retail store operations, including sales, customer service, inventory, and staff leadership. You will collaborate with NPS and WNPA Home Office staff to develop educational retail products and act as an ambassador for WNPA and the NPS to ensure visitors have meaningful experiences. Driving is required to perform job duties.

Responsibilities

  • Support the management of all day-to-day retail store operations.
  • Provide excellent visitor and customer service.
  • Manage store inventory levels, facilities, and other assets.
  • Maintain clean and effective merchandising of products.
  • Train, lead, and retain staff.
  • Monitor and drive store initiatives to reach financial goals.
  • Conduct physical inventory cycle and year-end counts.
  • Analyze and provide recommendations on store profit and loss statements and budgets.
  • Collaborate with NPS and WNPA Home Office staff to develop educational retail sales products.
  • Conduct daily, weekly, and monthly sales monitoring and reporting.
  • Supervise volunteer and WNPA staff members.
  • Act as an ambassador of WNPA and the NPS to ensure park visitors have meaningful experiences.

Qualifications & Experience

  • High School diploma or GED required.
  • Prior retail and POS System experience (preferred).
  • Prior supervisory experience (preferred).
  • Valid driver’s license.
  • Proficiency in computer programs including Internet, databases, and Microsoft Office suite (Word, Excel, PowerPoint, Outlook, and SharePoint).
  • Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
  • Strong planning, organization, analysis, problem-solving, multitasking, and communication skills.
  • Knowledge of applicable Federal and state laws, and professional business standards.
  • Ability to pass NPS background check to obtain necessary security clearance.

Travel

Occasional travel may be required for local events or speaking engagements, including overnight trips. Use of personal or company vehicles may be necessary.

Benefits

  • Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, and Vision.
  • Flex Medical Savings Plan and Dependent Care Savings Plan.
  • Optional Voluntary Term Life insurance.
  • 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months of service.
  • Company-paid Short- & Long-Term Disability, $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
  • Eleven paid holidays, one additional paid personal day, accrued paid vacation, and sick time.
  • 15% employee discount on in-store purchases.
  • Employee referral bonuses.

Pay

$24.70 – $27.65 hourly.

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