PARK SPECIALIST

Part-time or extra help position at Bull Shoals State Park in Bull Shoals, AR, paying $14.00 per hour.

About the role

This position is responsible for all duties related to the camping registration center's front desk operations. The Park Specialist assists in daily maintenance, visitor services, and conservation efforts within Arkansas state parks, ensuring facilities, landscapes, and public areas are well-maintained, safe, and accessible for visitors. The role also involves providing customer service, educating guests on park regulations, and supporting recreation programs to enhance the visitor experience.

Responsibilities

• Greet and assist the public, operate registers, and register camping guests.
• Answer telephones and operate a point-of-sale system.
• Stock resale displays and perform daily cleaning of the camping registration center.
• Receive and confirm room reservations via telephone, accept advance credit card deposits, and manage front desk operations.
• Mail room confirmations, deposit receipts, and refund forms to guests.
• Assign rooms, ensure smooth check-in processes, and provide information on hotel services, travel directions, and local attractions.
• Maintain accurate guest account records and post charges accordingly.
• Total and balance the cash register, reconcile discrepancies, and compile daily activity and transaction reports.
• Sell gift items, maintain office supply inventories, and conduct security checks of the lodge and grounds.
• Assign tasks to custodial staff, receive and display merchandise, and promote products.
• Open and close facilities, prepare deposits, and assist with daily operational reporting.
• Process merchandise orders and collaborate with vendors to obtain requested items.
• Monitor and coordinate inventory activities, prepare inventory orders, and maintain relevant databases.
• Verify inventory records and ensure accurate tracking of supplies and equipment.
• Ensure assigned facilities are clean, organized, and meet housekeeping standards.
• Perform monetary transactions and operate a cash register as needed.
• Train and guide staff, set work plans and deadlines, and review completed tasks for accuracy.
• Perform accounting-related duties, including financial reporting and transaction processing.
• Provide friendly and informative customer service to park visitors, answering questions about park features, rules, and activities.
• Enforce park policies and regulations to ensure public safety and proper park usage.
• Report safety hazards and ensure compliance with state and federal regulations.
• Help enforce emergency protocols during severe weather or incidents.
• Support special events and recreation programs by setting up and assisting as needed.
• Assist the Facility Manager and complete other duties as assigned.

Requirements

• At least six months of experience in customer service, bookkeeping, retail operations, or a related field.
• Excellent public relations skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work varied shifts, including evenings, weekends, and holidays.
• Valid driver’s license.
• Pass a criminal background check.

Skills

• Knowledge of basic bookkeeping and accounting principles.
• Familiarity with general office practices and procedures.
• Ability to prepare oral and written materials, including ledgers, journals, reports, and correspondence.
• Proficiency in establishing and maintaining organized filing systems.
• Strong customer service skills, including answering telephones and greeting visitors.
• Proficiency in operating standard office equipment and computer systems.
• Understanding of database management, inventory control practices, and financial recordkeeping.
• Ability to creatively arrange and display merchandise to enhance customer interest.
• Capability to coordinate, instruct, and review the work of others in a lead or supervisory role.
• Strong organizational skills to manage multiple tasks effectively.

Pay

$14.00 per hour.

Schedule

Varied shifts, including evenings, weekends, and holidays.