Park Ranger

About the Role

As a SKYLAKE Park Ranger, you’ll be a trusted presence, helping ensure that families can relax, kids can play, and our team can work with confidence, knowing you’re there to keep everyone safe. From preventing incidents before they happen to responding quickly and calmly when they do, your work will directly shape the SKYLAKE guest experience.

Responsibilities

• Patrol the grounds, attractions, and back-of-house areas to maintain a safe and welcoming environment
• Monitor entrances, exits, and restricted areas to prevent unauthorized access
• Respond promptly to incidents, disturbances, or emergencies
• Coordinate with and assist local authorities when needed
• Support lost-and-found operations and assist with safely reuniting separated children with their families
• Enforce SKYLAKE rules and policies with professionalism, empathy, and respect
• Assist with crowd management during peak times, special events, emergencies, or evacuations
• Complete detailed incident reports and maintain accurate security logs
• Conduct bag inspections at park entry points in accordance with SKYLAKE policies and procedures
• Other duties as assigned

Requirements

• Must be at least 18 years old
• Experience in security, law enforcement, guest services, or another safety-focused role is preferred; waterpark or hospitality experience is a plus
• Strong situational awareness and the ability to remain calm under pressure
• Effective communication and conflict-resolution skills
• Physical stamina to stand, walk, and patrol for extended periods in varying weather conditions
• Current CPR, First Aid, and AED certifications are preferred; candidates must be able to obtain and maintain required certifications, with training provided by SKYLAKE
• A team-first mindset and a strong commitment to guest safety and satisfaction
• Ability to work a flexible schedule, including nights, weekends, and holidays

Benefits

• Be part of a brand-new, one-of-a-kind adventure destination
• High-energy, team-first culture where everyone has your back
• Friendly, supportive leaders who value communication and collaboration
• A workplace that celebrates positivity, reliability, and great attitudes
• Opportunities to learn new skills and grow as SKYLAKE grows
• Discounts on food, beverages, and retail items
• An active, outdoor environment that keeps work fun and engaging

This position is classified as non-exempt in accordance with applicable wage and hour laws. Employment with SKYLAKE Adventures is at-will. This role requires prolonged standing and walking, frequent patrol throughout the park, and work in varying weather and environmental conditions.