Park Ranger

Duties & Responsibilities

• Strictly enforce quiet hours
• Assist in emergencies
• Promptly respond to guest concerns, resolve/de-escalate conflicts, and document issues within our reservations management system; escalating issues as needed:
• Drunk or disorderly guests
• Noise complaints
• Animal complaints
• Verification of reservation to ensure all parties allowed on the premises
• Aid with simple maintenance issues and late arrivals and check-ins
• Complete incident reports as required
• Ensure buildings, equipment, and amenities are locked around the park
• Understand reservations system to view occupancy and openings
• Document any guest issues in reservation systems and record for the next shift
• Participate in other projects and activities as assigned

Education/Training/Experience

• Previous security experience required

Qualifications/Requirements

• Basic computer skills
• Excellent communication, customer service, and problem-solving skills
• Strong attention to detail, speed, and accuracy
• Ability to multi-task and work in a fast-paced environment
• Strong work ethic and a positive attitude

Essential Physical Demands

• Able to lift up to 50 lbs
• Must be able to remain in a stationary position
• Regularly move throughout the park
• Continuous climbing, balancing, stooping, kneeling, bending, crouching, and crawling
• Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.
• Constant exposure to outside weather conditions