Parent Relations Director, Alpha - $200,000/year USD
Crossover · San Rafael, CA · 1 wk ago
Education$200k/yrFull-time
About the role
This role exists at the core of a unique educational experience. Families you work with already have access to everything. Your job is to build trust and facilitate meaningful conversations.
Responsibilities
- Take full ownership of every family relationship on campus, cultivating trust that deepens over time
- Identify concerns early and address them with discretion, urgency, and strong judgment
- Maintain consistent visibility during critical moments: morning drop-off, afternoon pick-up, and intentional parent gatherings
- Create and iterate on community experiences that foster belonging, advocacy, and organic referral activity
- Facilitate ongoing, substantive conversations about Alpha's AI-driven approach with highly analytical, technology-oriented families
Requirements
- Based in or able to commute daily to Palo Alto, Piedmont, San Francisco, La Jolla, or Los Angeles
- 5+ years working directly with UHNW individuals or families in private schools, private equity, family offices, or elite client service environments
- Proven ability to navigate complex, high-stakes relationships with discretion and sound judgment
- Active, daily user of AI tools (e.g., ChatGPT, Claude, Perplexity) with the ability to clearly explain AI capabilities, risks, and limitations
- Strong presence and communication style that earns credibility with highly educated, high-expectation families
- Familiarity with private or independent school ecosystems, either professionally or personally
- Availability for early mornings, late afternoons, and select evening or weekend events
Qualifications
- Existing relationships within local private school or UHNW communities
- Experience working with founders, investors, or tech executives
- Track record of building communities or experiences that drive organic referrals
- Experience in early-stage or high-growth environments where ambiguity is high
- Ability to translate complex technical concepts into clear, confident conversations
Skills
- Proven ability to navigate complex, high-stakes relationships with discretion and sound judgment
- Strong presence and communication style that earns credibility with highly educated, high-expectation families
- Active, daily user of AI tools (e.g., ChatGPT, Claude, Perplexity)
- Ability to clearly explain AI capabilities, risks, and limitations
- Familiarity with private or independent school ecosystems, either professionally or personally
Benefits
- Health, vision, dental insurance
- 401(k) plan
- PTO
Pay
$100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year.
Schedule
Full-time (40 hours per week), long-term position.