Parent Partnership Coordinator

Duties And Responsibilities

• Manage Parent Partnership Program and, lead Parent Ambassador Program
• Hire, train, manage, and support Parent Liaisons
• Respond to parent inquiries
• Cover/substitute at Afterschool Locations as needed
• Visit Afterschool locations weekly to ensure program quality
• Actively seek community resources, learning opportunities and partnerships to support students and families and share this information with parents
• Work closely with the Afterschool Manager and Academic Coordinators to support programming goals and needs
• Organize and host virtual Parent Workshops (2x/month)
• Collaborate on Spanish newsletter content for parents/families
• Lead monthly team meetings and conduct staff evaluations
• Update Parent Partnership Handbook, Parent Liaison Handbook, Manuals and Guides
• Collect program data (workshop attendance, referrals, incoming and outgoing donations, etc.)
• Support the staff with communications as needed
• Translate organization documents to Spanish as needed
• Review and approve employee timesheets
• Answer incoming calls
• Own all summer camp enrollment and registration

Qualifications

• Bachelor’s degree in education, social work, or related field OR a combination of education and experience
• Experience as a supervisor/manager
• Native fluency in Spanish and English (reading, writing, listening, and speaking)
• Strong knowledge of Microsoft Suite including Excel, PowerPoint, Outlook, Teams
• Experience with Zoom technology
• Experience working with schools and/or families and children
• Knowledge and understanding of issues and dynamics within diverse families
• Strong written and oral communication skills
• At least 3 years of management experience

Desired Skills And Attributes

• Passion for mission-driven work
• Ability to coach people while setting clear expectations
• Ability to work collaboratively and independently
• Ability to multi-task and meet multiple deadlines
• Ability to cultivate meaningful partnerships
• Solution-orientated and the ability to problem-solve
• Excellence in communicating with diverse audiences
• Empathetic, adaptable and patient
• Experience with Salesforce, WhatsApp platforms