Parent Counselor II
Seven Hills Foundation · West Springfield, MA · 3 wk ago
OTHR$23–$24/hrFull-time
About the role
To act as part of a team to maximize access to childcare programs. Responsible for intake, eligibility determination, and referrals to childcare. Maintain accurate records.
Responsibilities
- Inform and refer parents regarding childcare options
- Complete parent intakes, determine eligibility, and assess fees in conjunction with the Department of Early Education and Care (EEC) policy
- Handle reassessments, terminations, and changes within caseload
- Responsible for updating and maintaining client files
- Inform supervisor of parent and/or provider complaints
Requirements
- Associate's degree preferred
- Familiarity with human service programs preferred
- Transportation required
- Valid Driver’s License and ability to drive required
Skills
- Ability to work independently and attention to detail
- Some computer knowledge, particularly data entry
- Ability to relate to a varied constituency
Pay
$23.00-$24.00/hr
Benefits
- Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution
- Enhanced Retirement Plan: 25% - 33% Employer match based on tenure
- Student Loan Assistance: Consolidation, counseling, & limited employer contribution
- Discounted Tuition: with College & University Partnerships
- Tuition Assistance: Reimbursed or prepaid college coursework
- Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills
- Work-Life Balance:
- Generous Accrued Paid Vacation: 3 weeks in your first year
- Vacation Cash-Out Option
- 3 Paid Personal Days
- 11 Paid Holidays
- Accrued Paid Sick Time