PANTRY SERVICES MANAGER

About the role

The ideal Pantry Services Manager for the Northeast Iowa Food Bank (NEIFB) understands and is passionate about the organization’s mission to provide nutritious food and grocery products to those in need throughout our 16-county service area. This individual will play a key leadership role within the Programs Department by overseeing the strategic direction, community engagement, and data-driven development of the Cedar Valley Food Pantry (CVFP). The role focuses on strengthening the pantry’s connection to the community and ensuring services remain responsive to client needs and aligned with the Food Bank’s mission.

Responsibilities

• Support program improvement through community partnerships, participation in local coalitions and advisory groups, basic assessment of pantry data, and ongoing evaluation of client needs.
• Oversee day-to-day staff operations while supporting program development, community outreach, and service coordination.
• Engage effectively with staff, volunteers, clients, and community partners to foster strong relationships.

Requirements

• Strong leadership, organizational, communication, and relationship-building skills.
• Cultural competency, as the position works closely with diverse populations and organizations throughout Black Hawk County and the Northeast Iowa Food Bank service area.
• Passion for social justice and compassion for others.