Panel Coordinator

Responsibilities

• Serve as an effective communication link between patient and clinic staff by gathering information from patients.
• Independently and proactively identify patients in the practice by running panel reports for specific diagnosis and preventive care needs.
• Communicates with patient directly to discuss preventative care needs and refers patients with medical concerns to appropriate clinical staff.
• Serve as a medical home quality improvement team member; assist with improvement of workflows through PDSA Cycles and measurement of quality indicators.
• Review provider schedules and patient charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs.
• Evaluate and analyze patient records, based on Primary Care patient standards, for patients who need: preventive services, diagnostics, and follow up.
• Schedule patients for preventive care needs.
• Participate in team huddles and evaluation of team data for proactive panel management.
• Work with clinic team on developing standards, implementation, and maintenance of programs in chronic disease management for patients.
• Additional clerical duties as assigned.

Qualifications

• At least 2 years relevant experience in a healthcare setting, outpatient and care and service of patients with chronic disease preferred.
• High School graduate and some college preferred.
• Experience: Prior experience in a clinical setting such as MA, Unit Secretary, or clerical experience in a clinical setting.
• Effective communication and active listening skills.
• Knowledge of basic medical terminology.
• Clinical understanding of patient diagnosis and potential treatment orders preferred in specialty clinics.
• Philosophy and values consistent with a patient centered care model.
• Ability to work effectively in a team as well as independently and proactively.
• Good organizational and time management skills.
• Demonstrate effective interpersonal relationship and customer service skills.
• Demonstrated problem solving skills in a complex environment.
• Demonstrated proficiency working in an electronic medical record system, Microsoft Outlook, Word, and Excel.

Pay

Pay Range: USD $21.25 - USD $30.39 /Hr.

Benefits

Our Commitment to Health and Equal Opportunity
Legacy is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you.