Panel Coordinator

We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, no boilerplate. Must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to parse the posting. Key content: - Description: "The Panel Coordinator provides complex and diversified support to CareOregon members within the context of a primary care medical home, from a team approach, and in continuous partnership with patients and physicians to promote timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being within all models of care from traditional to non-traditional." - NOTE: hybrid position requiring 1-2 days in clinic either in east Portland or Scappoose, Oregon. - Estimated Hiring Range $23.28 - $28.45 Bonus Target Bonus - SIP Target, 5% Annual - Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. (application instruction -> remove) - Essential Responsibilities: list of bullet points (starting with "Serve as an effective communication link..." etc). Need to capture all responsibilities. - Organizational Responsibilities: list. - Required Experience and/or Education: Minimum 2 years relevant experience in a healthcare setting; Preferred Minimum 2 years’ experience in outpatient primary care and/or the care and service of patients with chronic disease; Experience as a Certified Medical Assistant with an interest in population health care management - Knowledge, Skills And Abilities: Required Knowledge: Understanding of the nature of consumer engagement and vulnerable populations; Understanding of healthcare industry structure/dynamics and social service systems - Skills And Abilities: long list. - Working Conditions: Work Environment(s): Indoor/Office; Member/Patient Facing: Telephonic; Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment and/or mobile technology; Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used. Work Location: Hybrid-Office 2 days/week; Schedule: Willingness/ability to occasionally work irregular hours (e.g., evening meetings and weekend activities) - Benefits: "We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks." - EEO boilerplate: remove. We need sections: About the role (maybe the introductory paragraph). Responsibilities (Essential Responsibilities + Organizational Responsibilities? Could combine? Probably separate sections: Responsibilities (essential) and maybe Organizational Responsibilities could be part of Responsibilities or separate? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. - About the role: description paragraph. - Responsibilities: combine Essential Responsibilities and Organizational Responsibilities? Could list both under Responsibilities. - Requirements: maybe Required Experience and/or Education. - Qualifications: maybe Preferred experience? Or could combine with Requirements? But we need separate headings only if content exists. Could put Required Experience under Requirements, Preferred experience under Qualifications? Or we could put all experience under Requirements and leave Qualifications empty (then we shouldn't include Qualifications heading). Better to include Requirements (minimum) and Qualifications (preferred). The posting says "Minimum 2 years relevant experience in a healthcare setting" and "Preferred Minimum 2 years’ experience in outpatient primary care and/or the care and service of patients with chronic disease Experience as a Certified Medical Assistant with an interest in population health care management". So we can put Minimum under Requirements, Preferred under Qualifications. - Skills: Knowledge, Skills And Abilities (both knowledge and skills). Could split Knowledge under Skills? Or we could have Skills heading covering both knowledge and abilities. We'll put Knowledge and Skills under Skills section. - Benefits: benefits paragraph. - Pay: Estimated Hiring Range $23.28 - $28.45 Bonus Target Bonus - SIP Target, 5% Annual - Schedule: Hybrid-Office 2 days/week; Willingness/ability to occasionally work irregular hours (e.g., evening meetings and weekend activities). Also note location: east Portland or Scappoose, Oregon. That could be part of Schedule or maybe About the role? The note about hybrid position requiring 1-2 days in clinic either in east Portland or Scappoose, Oregon. That's location/hybrid schedule. Could be under Schedule (work location). We'll include location and schedule. We must not include boilerplate like EEO, application instructions, etc. We must preserve all substantive information. Ensure we don't lose any details. Let's extract details precisely. About the role paragraph: "The Panel Coordinator provides complex and diversified support to CareOregon members within the context of a primary care medical home, from a team approach, and in continuous partnership with patients and physicians to promote timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being within all models of care from traditional to non-traditional." Add note about hybrid position: "NOTE: This is a hybrid position requiring 1-2 days in clinic either in east Portland or Scappoose, Oregon." Could be included in About the role or Schedule. We'll add to About the role after the description. Responsibilities: list each bullet. Essential Responsibilities list: - Serve as an effective communication link between member and clinic staff by gathering information from members. - Independently and proactively identify members in the practice by running panel reports for specific diagnosis and preventive care needs. - Review and evaluate member records, based on Primary Care member standards, to identify members who need: preventive services, diagnostics, and follow up. - Coordinate services for all members who are part of the assigned panel, focusing on gaps in care and clinic identified strategies for specified populations including those with serious, complex or chronic health problems or with psychosocial issues. - Communicate with members directly to discuss preventative care needs and refers members with medical concerns to appropriate clinical staff. - Serve as a medical home quality improvement team member; assist with improvement of workflows through PDSA Cycles and measurement of quality indicators. - Track progress for assigned clinic on population performance of key clinical quality metrics. - Review provider schedules and member charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs (IF applicable at your clinic location). - Schedule members for preventive care needs and follow up to ensure completion of services. - Participate in team huddles and evaluation of team data for proactive panel management. - Develop presentations to share with work group. - Work with clinic team on developing standards, implementation, and maintenance of programs in chronic disease management for members. - Participate in CareOregon Community of practice. - Represent the CareOregon Medicaid members in team activities. - Utilize knowledge of barriers to care such as language, transportation, ability to cope and self-advocate and bring these to the attention of the care team. - Propose and implement process improvements. - Meet deadlines for completion of workload. - Maintain agreed upon work schedule. - Demonstrate cooperation and teamwork. - Provide cross-training on specific job responsibilities. - Meet identified business goals that contribute to departmental goals. Organizational Responsibilities: - Perform work in alignment with the organization’s mission, vision and values. - Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals. - Strive to meet annual business goals in support of the organization’s strategic goals. - Adhere to the organization’s policies, procedures and other relevant compliance needs. - Perform other duties as needed. We'll combine both under Responsibilities. Requirements: Minimum 2 years relevant experience in a healthcare setting. Qualifications: Preferred Minimum 2 years’ experience in outpatient primary care and/or the care and service of patients with chronic disease; Experience as a Certified Medical Assistant with an interest in population health care management. Skills: Knowledge and Abilities. Knowledge: - Understanding of the nature of consumer engagement and vulnerable populations - Understanding of healthcare industry structure/dynamics and social service systems Skills And Abilities list (long). We'll capture each bullet. Let's extract them exactly as written: - Ability to read, write and verbally communicate effectively - Excellent listening skills - Intermediate computer application skills including with MS Windows, Word, Excel, and Outlook with proficiency using Excel. - Strength in creative problem-solving skills - Excellent organizational skills and the ability to manage multiple tasks from multiple sources - Ability to work in an environment with diverse individuals and groups - Ability to design presentations - Ability to work independently and identify priorities absent explicit directions regarding what needs to be done, how to do it and learn quickly with the ability to independently make judgements with sound problem solving skills - Refined interpersonal maturity/skills and a high level of emotional/social intelligence - A “service orientation” in dealing with the CACs and its members - Willingness/ability to occasionally work irregular hours (e.g., evening meetings and weekend activities) - Ability to build and maintain professional relationships with business, community and internal management groups with strong consensus building skills - Ability to use motivation, persuasion and encouragement in order to complete project - Ability to remain flexible in a dynamic work environment - Ability to present a positive and professional image - Ability to develop and implement processes and procedures - Employees in this position are subject to drug screening, as well as a physical and vaccination assessment - Ability to coordinate with a team of providers, RN’s, MA’s, Behavioral Health team members, etc. - Ability to work effectively with diverse individuals and groups - Ability to learn, focus, understand, and evaluate information and determine appropriate actions - Ability to accept direction and feedback, as well as tolerate and manage stress - Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day Note: Some duplicates: ability to work effectively with diverse individuals and groups appears twice (once earlier). We'll keep but could deduplicate? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplicated lines: we should remove duplicated lines? It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. So we need to deduplicate identical lines. The duplicate is "Ability to work effectively with diverse individuals and groups". It appears earlier as "Ability to work in an environment with diverse individuals and groups" (slightly different) and later "Ability to work effectively with diverse individuals and groups". Not exact duplicate but similar. We'll keep both as they are slightly different. The exact duplicate maybe not present. We'll keep. Also "Ability to work independently and identify priorities absent explicit directions regarding what needs