Palmdale USD Regional Program Manager

About the role

The Regional Program Manager (RPM) oversees program execution across a portfolio of school sites, ensuring alignment with Elevo standards and district expectations. This role involves leading staffing, training, coaching development, and site operations, preparing coaches for field execution, and providing in-field coaching to drive performance and retention.

Responsibilities

• Own program quality across assigned sites, ensuring alignment with Elevo standards and district expectations
• Monitor program health through staffing, training effectiveness, student engagement, and partner feedback
• Maintain a consistent on-site presence (3–5 days per week) to support coaches and ensure program quality
• Prepare coaches for field execution through hands-on training and real-time support
• Reinforce training through in-field coaching aligned to Elevo’s instructional approach
• Provide in-field coaching through observation, modeling, and feedback to drive performance and retention
• Serve as the primary point of contact for site stakeholders, including principals and school staff
• Build strong relationships to ensure alignment and a positive customer experience
• Proactively resolve site-level concerns with urgency and professionalism

Requirements

• 2–4+ years of experience in program leadership, education, youth development, operations, customer success, or people management
• Experience leading teams through coaching and feedback
• Strong communication skills with ability to engage internal teams and external partners
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working in school environments with regular site visits
• Reliable transportation and the ability to travel between sites

Qualifications

• Experience in TK–6th education, afterschool, or expanded learning programs
• Experience facilitating training or professional development
• Bilingual (Spanish preferred in some regions)
• Proficiency in Microsoft Office or Google Workspace

Skills, Knowledge & Traits

• Strong people leader with a coaching mindset
• High ownership with strong follow-through
• Organized and able to manage multiple sites and priorities
• Proactive problem-solver
• Relationship-driven and customer-focused
• Adaptable and comfortable operating in ambiguity
• Able to balance strategy with hands-on execution

Additional Requirements

• Must pass DOJ & FBI Live Scan (background check)
• TB clearance
• Completion of Mandated Reporter Training (upon hire)
• Ability to meet the physical demands of an active program environment