Paid Media Account Manager, Commerce

About the Role

The New York Post delivers the best in news, sports, entertainment, and pop culture with wit, irreverence, and authority. Over the past 225+ years, The Post has evolved into a multi-platform media company spanning print, digital, video, audio, app, television, and commerce. The Post Digital Network is a top 10 digital news publisher in the United States. Our brands include the New York Post, California Post, Page Six, and Decider.

We are seeking an organized, proactive, and detail-oriented Paid Media Account Manager, Commerce to support our rapidly growing Paid Media business. This role is ideal for a post-sale champion who excels at client communication, project management, and operational execution within the performance marketing space. You will be the strategic bridge between our brand partners and internal sales and social teams, ensuring successful partner onboarding and fast-turnaround campaign launches.

Responsibilities

• Act as the primary day-to-day point of contact for brand and agency partners, onboarding them and managing ongoing communications.
• Review client creative assets and ad copy to ensure compliance with both New York Post brand guidelines and social platform policies.
• Liaise closely with the Paid Media Sales team and coordinate with the internal Social team to fast-track creative approvals and asset delivery.
• Oversee the technical setup and launch of paid media partnerships through relevant platforms (Meta Business Manager, TikTok Brand Access, etc.), ensuring all tracking and permissions are set up correctly.
• Act as an extension of your partners’ growth marketing teams through proactive communication, strategic collaboration, and optimization guidance.
• Stay ahead of the curve on social platform advertising trends, compliance shifts, and emerging digital opportunities.
• Take ownership of the post-campaign financial lifecycle by assisting with monthly invoicing, spend tracking, and revenue reconciliation.

Requirements

• Detail-oriented and organized, with the ability to track multiple client timelines, creative deadlines, and financial sheets without missing a beat.
• Exceptional written and verbal communication skills, with the ability to manage client expectations gracefully.
• Proactive problem-solver who can identify potential campaign bottlenecks (e.g., ad rejections, tracking issues) and implement solutions quickly.
• Collaborative team player who enjoys working cross-functionally across sales, editorial, social, and finance departments.

Qualifications & Skills

• Experience in digital account management, client success, or ad operations.
• Foundational understanding of the Paid Social ecosystems (e.g., Meta, TikTok) and Paid Search.
• Comfortable working with data, Excel/Google Sheets, and analytics dashboards.
• Basic experience with or understanding of digital media billing, tracking insertion orders (IOs), and monthly financial reconciliation.
• Proven ability to manage a high volume of accounts simultaneously in a fast-paced, deadline-driven media environment.

Schedule

This role follows a hybrid work model, with an expectation of being on-site in the New York metro area three days per week (subject to change).

Pay

Base pay range: $65,000 - $75,000 + bonus. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

Benefits

We offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.