Packaging QA Associate

About the role

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Schedule

Monday–Friday, 3:00 pm – 11:30 pm

Pay

$21 per hour

Responsibilities

• Provides direction and guidance to daily QA and Production activities.
• Audits production batch records throughout the packaging process for accuracy and compliance.
• Conducts final audit prior to submitting to Product Release.
• Performs serialization activities, including sending print, releasing, suspending, and cloning a work order to support production needs.
• Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems.
• Ensures applicable deviations and supporting documentation is provided in the batch record.
• Performs Quality in-process checks as needed.
• Performs Specific Gravity testing and TOC analysis.
• Performs Cleaning Validation swabbing upon the request of the Stability department.
• Creates, reviews, and updates WIs and SOPs applicable to daily activities.
• Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts Unplanned Deviations prior to submitting for management review.
• Actively engages in all technical training, as well as compliance and other training required as a member of the quality team.
• Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and Team Member engagement in the production area.
• Participates on the site internal audit team representing QA Production.
• Adheres to all cGMP, safety regulations, and understands SOPs.
• Performs all other duties as assigned.

Education

High school diploma or general education degree (GED) required.

Skills

• Ability to read and understand English for reading documents, product labels, and instructions.
• Good written skills for accurately completing compliance documentation for production runs.
• In-depth knowledge of the function and basic problem‑solving capabilities for troubleshooting issues during production activities.
• Basic mathematical skills.
• Strong interpersonal skills; ability to develop and maintain cooperative working relationships.
• Strong organizational skills and detail‑oriented.
• Ability to use good judgement to carry out detailed instructions.
• Ability to work independently and handle a variety of tasks simultaneously.
• Good verbal and written communication skills.
• Computer literate with ERP systems, Microsoft Office (Outlook, Word, Excel), and computer‑based training.

Work Environment

• Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing.
• Ability to lift up to 50 lbs with assistance.
• Visual requirements: close vision, distance vision, peripheral vision, and ability to adjust focus.
• Frequently required to stand, walk, or otherwise be mobile.
• Ability to deal with stressful situations as they arise.

Benefits

• Medical, dental, and vision care.
• Comprehensive wellness benefits covering physical, emotional, financial, and social aspects.
• Support for working families: backup dependent care, adoption assistance, infertility coverage, family building support.
• Behavioral health solutions.
• Paid parental leave and paid caregiver leave.
• Training programs, professional development resources, mentorship programs.
• Employee resource groups and volunteer activities.