Packaging Operator III
Position Summary
This position is an advanced-level packaging role responsible for supporting and executing packaging operations while maintaining compliance with all quality standards, cGMP requirements, and applicable Standard Operating Procedures (SOPs). The Packager III serves as a Subject Matter Expert (SME) for packaging processes and equipment, providing technical support, troubleshooting, and training to Operators I and II. This role operates independently and partners with Production Leads and Supervisors to ensure efficient, compliant, and high-quality packaging operations.
Essential Duties & Responsibilities
- Ensure personnel follow cGMP requirements and SOPs during packaging operations and maintain the suite is in a state of compliance.
- Perform and verify equipment and room setup activities, ensuring proper documentation is completed in applicable logbooks.
- Review completed batch records for accuracy, completeness, and compliance requirements.
- Verify all packaging materials are released and staged, and the quantities are verified by QA on the Work Instruction Sheet.
- Verify room status and packaging equipment used in the batch process are signed off by QA before starting batch.
- Accurately complete all required cGMP documentation and support documentation investigations when discrepancies occur.
- Operate, set up, adjust, and troubleshoot packaging equipment including labelers, heat sealers, tape machines, tablet counters, semi-automatic filling equipment, and related production equipment.
- Contact Production Lead or Supervisor/Management if there are any deviations from batch records or procedures.
- Ensure all approved Personal Protective Equipment (PPE) is utilized in accordance with policies and procedures.
- Comprehend and adhere to all Health and Safety regulations, policies, and procedures.
- Execute job duties with a high degree of quality, accuracy, efficiency, and customer service while meeting manufacturing schedules.
- Share technical knowledge and provide guidance to team members to improve operational efficiency and compliance.
- Train and mentor Operators I and II on equipment operation, safety procedures, and best practices.
- Perform additional duties assigned to support business objectives.
Safety Responsibilities
- Follow all company safety policies and procedures.
- Participate in required safety training.
- Report unsafe conditions, near misses, and incidents promptly.
Required Qualifications
Education: High School Diploma or equivalent
Experience: Minimum 3 years of experience in an FDA/cGMP regulated manufacturing or packaging environment. Demonstrated proficiency in packaging equipment setup, operations and troubleshooting.
Skills & Abilities:
- Facility Core, Production Core and Packager SOP requirements.
- Ability to work independently with minimal supervision.
- Strong troubleshooting and problem-solving skills.
- Ability to train and mentor team members.
- Ability to understand and follow detailed written instructions and procedures.
- Ability to perform basic mathematical calculations.
- Commitment to personal and team safety.
- Flexibility to support changing business needs in a fast-paced manufacturing environment.
- Effective verbal and written communication skills.
- Ability to analyze problems and recommend solutions.
Physical Requirements
- Standing/walking (on feet) 100%
- Lifting up to 25 lbs. 25%
- Stooping/bending over 25%
- Additional requirements include frequent standing, repetitive manual dexterity, reaching, walking, squatting, crawling, and safely lifting or team-lifting materials as necessary.
Work Environment & Culture
We offer a collaborative, employee-owned workplace where accountability, teamwork, and continuous improvement matter. Employees are encouraged to share ideas, grow their skills, and build long-term careers.
Compensation & Benefits
- Employee Ownership (ESOP): Company-funded retirement contribution of ~18% of pay, plus 401(k)
- Competitive pay with bonus opportunity
- Comprehensive benefits: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
- Generous paid time off, paid holidays, and parental leave
- Fitness reimbursement and tuition assistance
- Medical Insurance: Voluntary competitive medical insurance and prescription drug plan options.
- Dental Insurance: Choose from two voluntary dental plans.
- Vision Insurance: Voluntary vision insurance plan covering eye exams, frames, lenses, and contact lenses. Employee owners are responsible for 100% of the cost of this plan.
- Life Insurance with AD&D: Company-paid $50,000 life insurance policy with AD&D. Opportunity to purchase additional life and AD&D insurance for self, spouse, and/or dependent children (cost based on amount elected and age).
- Short- and Long-term Disability: Company-paid plans providing income replacement. Short-term disability: 70% income replacement up to $1,350 per week. Long-term disability: 60% income replacement up to $5,000 per month.
- Employee Assistance Program (EAP): Company-paid EAP providing up to six free counseling sessions for employee-owners and their families.
- Flexible Spending Account (FSA): Option to set aside pre-tax monies for medical reimbursement or dependent care. Maximum contributions determined by IRS and adjusted annually. Use-it-or-lose-it account.
- Pet Insurance: Options for furry friends offered through ASPCA. Employee-owners enroll and pay premiums directly to ASPCA.
- Paid Holidays & Paid Time Off (PTO): Includes Regular PTO, Personal PTO, and specified paid company holidays. Amount depends upon position and years of service.
- Employee Stock Ownership Plan (ESOP): All regular employees eligible first of month following 30 days of service. PBI-Gordon Companies contributes approximately 18% of total compensation annually with a six-year vesting schedule.
- 401(k) Retirement Savings Plan: Eligible first of month following 30 days of employment. Company match of 100% up to 3% deferral with a three-year vesting schedule.
- Fitness Reimbursement: Reimbursement up to $300 annually for gym/fitness memberships.
- William Everett & Mary Ellen Mealman Scholarship Fund: Children or grandchildren of employee-owners may apply; awarded based on financial need, academic achievement, and involvement in extracurricular/community activities.
- Tuition Reimbursement: After one full year of employment, eligible for reimbursement for bachelor's level coursework related to current or future job at PBI-Gordon Companies.
- Parental Leave: Company paid parental leave following birth, adoption, foster care, or surrogacy placement. Runs concurrently with FMLA leave, as applicable.